Walmart — Local services in Rock Falls

Ok we all been to Walmart and super Walmart. The Rock falls Walmart is not a supercenter. They refused the upgrade. What I hear is the owner invest a great deal of his time, meticulously mulling over every product this place has to offer. I'm not positive but that's what I heard anyway.

When u walk in it's very believable I made a full loop on a day that was pouring badly outside so I could really check it out I hadn't really been throughout this store particularly and by that I mean past the front in a decade or two. It was all the same concept just in a smaller scale. even the cheaper items are good cheap items mostly good use of space. I didn't see much room to add anything else. It does get a bit narrow in the back isles in the two back corners nobody in the store but me and another patron had to turn side says to get past each other.

The isle that is probably everyone favorite or the first one passed thru is the clearance sale isle. There is an array of an assortment there. Lol you never know what it find there. It's very eclectic. Anything from neck heaters to air mattresses and random electronics and so on, for cheap

There is a really reasonably priced craft isle the prices were better than in sterlings store but the selection is limited quite a bit.

I personally like the stationary section There are always a couple items on rollback or basic stationary items for cheap.

I also like the tool section very reasonably priced items and the space was utilized properly from what I can tell. U can pretty much figure it out with what they have and they won't steal ur wallet in the process.

The garden section definitely has what u need. It's bigger than I would expect for that size store. I like that they seem to have seeds for gardening year round and they are much cheaper than what I have seen around. I will be getting my seeds from there.

Clothing can be a lil weird I have seen basic brands cost more than well known names brands I just so def which one is correct. But they covered everything u could possibly need. I did not make a purchase in this section because of it.

The grocery section has no produce and they do not have freezers. No eggs or milk for along time in the fridge section dry goods are on point but no liquor limited beer section. Go there to stock up on non-perishables but not to full on grocery shop.

Towels were cheaper than I have seen them anywhere.

Shoes were outstandingly priced in my opinion but the small clearance section was a gold mine got the shoes I usually buy for work in my size for 4 dollars that's was good enough for me.

Was told by the app they had only the tall skinny blue propane tanks but I found the short thicker green Coleman tanks in camping they had two packs and single and also by the wood and fake logs for fireplaces, there were single tanks if the Coleman's.

I did have a bad experience with the minute key machine. Was making keys and it only takes exact change which I thought I had. So to my dismay I was a dollar short. So u went in to get change and come back. They cannot open drawer without purchase not even at help center which I find hard to believe. So I buy a candy bar that I didn't need or want. That's 2$ by time I get back machine had set back to normal it's unable to give refunds and usbst associated with Walmart so that was 3$ each key was 4$ per key I was having 2 made, that's 8$ so I paid 13$ for 2 keys. I'll just go the "less convenient apparently less expensive route" anywhere else.

All in all not a bad store but more if a things u need not necessarily what u want store. I will...

I think short staffing is an issue here. In electronics there was only one person to help a line of people needing items unlocked. I understand the issue with theft but if you don't have the staff to assist customers, certain items should be accessible. If an item is below a certain price range, keep the case unlocked. Waiting for a $10 pair of headphones sucks. Also, there is an issue with correctly pricing items, specifically in the clearance section. I couldn't find any price checkers, which suck because then I have to hunt down staff or take it to the register with me and when I see its not the price I want, I have to wait for a self checkout person to approve the removal and they take the item, which makes more work for restockers and the self checkout staff don't have eyes on others that need help. Overall, I'm content with this Walmart but things could be ran a...

What horrible customer service! If I didn't feel so dizzy and weak from covid, I would've driven to the sterling location. (I tested negative, so am ok to get more otc meds). I called the pharmacy to see if the cough syrup i wanted was in stock and the gal checked and told me to call the regular customer service number to have them hold it at the checkout for me. So I called and was put on hold 4 times. Then I called pharmacy again and she told me, after talking to checkout person, to call again and ask for Tiffany. Assured me Tiffany could do that for me. So I called again and asked for Tiffany. A man cam on the phone and told me noone can do this,and to come in and get what I need off the shelf myself! I wish they'd communicate better and not waste my time! Very disappointed!! I was just following orders from the...