Bangkok City Thai Cuisine — Restaurant in Rocklin

I've given this place a few tries, and I give up. First try was Pad Thai, which should be the best thing at a Thai place. Bland dry boiled chicken, unseasoned small (probably also boiled) shrimp. Soggy old unseasoned veggies. Anything on the menu that says "pan fried" is a lie, noodles are all soggy. The curry base they use for everything is definitely just some store bought dry mix stirred with coconut milk. I've never had more bland and flavorless Thai anywhere before. On my final attempt at giving this place a shot, I ordered Three Flavor Noodles, extra spicy. Their idea of making something spicy is just dumping red pepper flakes on it until its inedible. I love really hot and spicy foods, and expected it to be a hotter curry sauce or seasoning mix, but no, just about a cup of red pepper flakes mixed into the soggy (definitely not pan fried) noodles. After all my companions had finished eating (the server never stopped to check on us, this place is small its not exactly asking much) I pointed out that my wife and I had both had 1 bite of my pile of pepper flakes and found it inedible. He took it back and said he would take it off the bill, as I had just spent my lunch hour with a burning mouth while staring at the front counter, hoping maybe the server would notice. Much later, he came back and offered to replace the dish, which I agreed to get the bland pineapple curry my wife got (complete with the boiled plain unbrined unseasoned chicken). After about another 20 minutes, he comes back with my togo container(with a broken leaking lid). He goes around the table getting payment, and instead of comping my wasted lunch hour (and losing a potential customer forever + me telling everyone I work with across the street about it) he charges me $16 for it. The to-go cup is barely 2 cups worth, with the tiniest little soggy white rice box I've ever seen. I assume they've only stayed in business because of people with low standards who don't want to travel farther for lunch.

Picture 1 shows the obscene amount of red pepper flakes dumped on the dish (and also mixed in).

Picture 2 shows the teeny tiny to go containers of what their idea of a single portion is. The Tapatio bottle for reference is one of those small 10oz bottles, phone camera makes it look bigger than it is. Maybe 1 cup of rice and about 1.5 cups of the "curry" which is mostly boiled bell peppers and whole cherry tomatoes (what are cherry tomatoes doing in curry to begin with? Taking...

The service was very friendly, but I was so disappointed with the food. I called in a take out order and overall the flavors were just OK. The portion sizes were about 1/3 smaller than standard. Here's a little more detail: Pumpkin curry - the curry sauce had a thin watery consistency and was not flavorful. I've never experienced this thin non-creamy consistency with curry anywhere else. Some of the pumpkin was very overcooked and mushy, while other parts were properly cooked. The pumpkin chunk sizes were also very large and inconsistent. Drunken noodles - overall the best thing in my order, good flavor. Eggplant in garlic sauce - The sauce was thin and watery, and there wasn't much of it. So it didn't stick to the eggplant, which left it lacking in flavor. Tom yum goong with prawns (I actually ordered Tom Kha Goong, but they gave me the wrong soup, probably because it's hard to hear clearly when ordering over the phone- so much background noise). The flavor was OK, but not the best I've had, and the prawns were overcooked and rubbery. I was also disappointed that they weren't willing to substitute a vegetable for the mushrooms without charging extra. Brown rice - good texture, cooked properly, a nice blend of thai brown jasmine and...

First time ordering from here. The staff was nice, and the flavors of the food were spot on. What was really off-putting was that I found a fried up bug in the Pad See Ew. Not only that, but the scallops in the dish were probably old because they tasted fishy, and scallops don't taste like that when their fresh. And they were really overcooked. I called to let them know what I found and he told me that if I came back, I could get another pad see ew for free...but I told them we can't eat anything else in our order because we can't trust that there aren't more bugs in the food. Their solution to this was to come back and get a Pad See Ew with scallops for free...not a refund for our order...$53 right in the trash along with the bug infested...