Round Table Pizza — Restaurant in Rocklin

Where to start? First and foremost, let's state the obvious one that we who live in Ca already know -they're overpriced. Are there other places near by with similar prices, yes. But that shouldn't be the justification.

Pizza is great, so let's just get that out of the way. My only complaints are:

1. They charge you for extra ranch. Employees need to be trained on who you charge and don't charge. Translation, if someone spends $100 there, they get extra ranch. Whether that's 4,5 or 7 cups. Versus someone who ordered a personal pizza and acts like they're at Raising Cane's and demand a quart of ranch on the side.

2. when I order a pizza can I get extra cheese on it? Yes. Can I order extra red sauce? Yes. Could I order extra toppings on my pizza if I wanted to? Yes. However, apparently if I order bread twist and want extra garlic butter topping on it, it's always met with a confusing look like you just asked them the meaning of life. Not only is this just poor practice but the employees there are actually preventing the business from making more money if that's what the customer wants, charge them for it. Deflecting to, that's not an option because I can't do it on the computer. It's not only one, not truthful but second, lazy on their part. You can easily customize a special note or a single word on your POS to the pizza makers and back. Then all they have to do from there is go to the walk-in, pull out the big tub of spread and put more garlic butter topping on it before they put it into the pizza oven. Again, this accomplishes two things, one you're not telling the customer no (for some bogus reason) and second, you could potentially make an extra Buck or two by charging for an extra topping on a twist....

Dear Bob: At the initial height of the pandemic you were dishonest and provided horrible customer service. My family ordered pizza from this location as we have done several times in the past, to have some sort of semblanceof normalcy during a very scary time. We ordered Large Italian Garlic Supreme. I picked up the pizza and came home to find there were no green onions and a poorly topping'ed pizza. I called and the young woman claimed she told me RT was out of green onions. I told her she had not and why would I be calling had she informed me. I asked to speak to a manager and you responded. You APOLOGIZED and offered to send out a coupon as I did not want to come back to the location. You also begged me not post anything negative as your Regional Manager Pam/Pamela/Paula would see it. Sir, its been 10 months and we have yet to receive the certificate. To further these facts, we use USPS Informated Delivery where they scan pictures of all mail pieces being delivered to the residents via email. You are and were dishonest DURING A PANDEMIC. I have not ordered and will not order ever again. I encourage ALL ROCKLIN RESIDENTS TO BOYCOTT THIS LOCATION FOR TAKING ADVANTAGE OF CUSTOMERS DUIRNG A GLOBAL PANDEMIC. And, I still have the PICTURES of the pizza. I kept them and I'm glad I did! SHAME ON YOU BOB,...

NOT COMING BACK. I called to place my order and it sounded like a call center in another country, but I have them the benefit of the doubt. My local round table employee could have that accent. However, when I arrived, instead of a salad, I was handed an empty plate. I was told on the phone a premade salad would be available. But I "get to make my own". If I had wanted to do that, I would have done it at home. When I mentioned what had happened I was told that the call center doesn't always get it right... What???

I highly value local owned business. If round table is going to take away local jobs and send them over seas and service sucks as a result... Why would I support that?!?

As well, I'm sure this review will be replied to by AI.

I'm done. Sticking local with Celestino's, Cool River and Primo's. Those are great local companies and I know my dollars will provide good jobs for...