I have loved the fresh pizza every since I was a kid from Pizza Hut! I do a lot of out-of-town work and every chance that I find a Pizza Hut within that town I always go and enjoy a fresh,pepperoni pizza ! today I visited the Rockville Pizza Hut and the waitress set me down at a table and ask what I’d like to drink? I always like to enjoy a beer with my pizza so I asked for a Bud Light ,she informed me that there is no one there that can serve me,so I got a Coke ,which is fine. I order my favorite pizza, a thick crust,pepperoni and cheese pizza .when she brought my Coke I asked if she could put banana peppers on the pizza ,she said sure she brought my pizza out 15 minutes later, which was normal. it was the thinnest flattest pizza I’ve ever seen. I ask her, what is this ? my comment may have been a little disheartened ,and she said it is a thin crust pizza . I said I ordered a thick crust? she said I’m sorry I thought you ordered a thin crust I said OK that’s fine . she never come back to my table I placed my empty glass at the edge of the table so she could see it ,she never came to my table till I was finished and then brought me a Coke and the check and never spoke a word to me ! I watched her take a check to another table and then she come back to that table several times and took care of their check from the table I picked my check up off the table and walked to the front counter to pay for it , I’ve never had a bad experience at Pizza Hut before ,until today! so I would not be able recommend...
Read moreDisgusting. I was excited to stop at pizza hut after going to turkey run because our pizza hut in Illinois was closed. I was most excited for the salad bar. I walked up with my plate and there was about 1 cup of lettuce, a single tomato in a container with gross juice in the bottom and croutons. I told the waiter to take it off the bill, as I would not be paying $7 to eat that. While waiting for the "deep dish" pizza we ordered (which was a joke in itself), we were not offered refills and sat, being the only table for the first 30 minutes, without being checked on one time. In the meantime, I watched ants crawl along the windowsill and eventually the table. The pizza finally arrived which we knew would take a bit because it was deep dish. Never should I have ordered that from pizza hut. It was gross and just a ton of marinara sauce on a crust that tasted freezer burned....
Read moreUpdate Do Not Order From This Location I was charged twice for an order I did not even receive they would not give me a refund They replied over a month ago saying they would like to make it up to me and to email them I did and they haven’t got back to me it has been over a month they took $40.00 from me and I received no food and no refund
I placed an order they said it would be done in 15 mins. It took me more than 15 mins to get there. I waited at the counter an additional 15 mins for someone to come to the counter,an employee reminded them 4 times that we needed help at the counter. When they finally got there they told me it would be another 10-15 mins I asked for a refund because I could not wait for it. They refused I did not get my food I ordered or my money back, I will never go back. I do not recommend...
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