Dunkin' — Restaurant in Rocky Mount

If you like Mocha in your coffee, don't go here. I taste no mocha in it, so I ask for more. Still can't taste it.

Update: 07-07-2024 Haven't bought coffee here since last time. I made the mistake of wanting a bagel with cream cheese. Wait 10 minutes. Everybody who was in the store when I walked in has been served. I see the cook standing near the counter, and he is staring at me. After a minute, he goes to grab some food to make, and it isn't a bagel. So, I ask where is my bagel. The girl up front turns and tells the cook to give her a plain bagel. He puts one in a bag. He didn't toast it like I ordered. So, I realize they lost or disregarded my order. Then, they give me the bagel without the cream cheese. So, I ask, where is my cream cheese? The girl started arguing that I only asked for a bagel. So, they confirm that they are not concerned about an order or any type of workflow. I told her I paid for cream cheese. She continues to argue and calls me a racist. So, the manager comes over and starts yelling at me that I can't talk to her employees like that as if I had called her something and she wasn't the one who insulted me. Then, I have to ask for a plastic knife that any Dunkin store knows comes with cream cheese on the side, These are mentally deranged people working here from the new hire all the way to the management. Don't support them. Go somewhere else. The other Dunkin in...

Ok yall I love dunkin even worked for them and drink the same ice latte for over 11 years so I not only do I know how they’re supposed to be made. I also know that taste so when I look at it, I can take the colors off and I asked her to give me more milk this morning and she gave me skin milk and I was like do not have whole milk. She said no but it doesn’t taste any different. It just looks different, yes it does. It has a whole different taste with skin, milk and whole milk. Just like if you make it wrong, the taste will be off to make an ice latte. , yes it does. It has a whole different taste with skin, milk and whole milk. Just like if you make it wrong the taste will be off way to make a ice latte that you have to follow the Exact Way, Dunkin wants it made for it to taste the way it’s supposed to the Dunkin way , so for you to put milk in it, it taste different. It is supposed to be my whole milk unless stated otherwise and I know when I worked there we ran out of milk. The manager sent someone to the store to get whole milk into the truck came in...

If I could give negative stars I would. The store is dirty and disorganized. The service is slow and employees don't appear to care. Constantly out of products. Ordered food on app only to be told that the kitchen was closed when we arrived. Waited 15 minutes for 2 cups if coffee along with a lot of other unsatisfied customers. The blame for this locations constant inability to perform the services it offers lay at the feet of the owner and management. If you don't have enough help pay more to get better help, if you can't find any either get yourself in the building and work the line or shut this place down until you can do better. My money is earned and will not be spent on poor service and and poorly prepared products. We will not be returning and will only be patrons of Dunkin on stone rose Dr and Starbucks...