Subway — Restaurant in Rolesville

I ordered two 6in subs and was going to use a coupon to get one of the subs for $3.99. While making one of my sandwiches I asked for oil and vinegar. She put Italian dressing on it and when I asked about it, she said that it looks like Italian dressing when you mix them together. I knew that was right the oil and vinegar separate when it sets. When I went to pay the employee had forgotten the sandwiches that she had just made and forgot to ring in my coupon. When I asked for a refund for the coupon she or the other employee had no idea how to do that or to make it right. She called the manager and she said they could void the sale and recharge me but at that point I had lost all confidence that that would be done correctly and I left. Two very new people should not be at the store by themselves without a manager. Definitely a...

I ordered my sandwich online. I arrived at 8:40 when it was supposed to be ready. . The one lone young man working there was on the phone to the manager and talking with a customer who was apparently returning an order. I asked if my order was ready, and the young man said he did not have the bread to make the sandwich. I asked if he could make it on another kind of bread. He continued to talk on the phone to the manager about issues he was having with the bread. Finally I said he could cancel my order, but he said he was making my sandwich right then. I asked if there was a problem with the bread, and he didn't really give me an answer. When I got home, the bread literally broke into flaky chunks when I bit into it. The whole thing fell apart in my hands. What a waste of money. Sandwich ended up in the...

Yesterday, I came in to grab a sub for my 5 year old. an employee by the name of Sandra had such a horrible attitude like she didn’t want to serve me. Either it’s because I quit because of her poor attitude or it’s because I’m AFRICAN AMERICAN. I have been working in costumer service for 15 years and REFUSE to tolerate poor customer service. I’m no longer an employee and when I come in as a customer I still get treated horribly. She slammed my daughter’s bread on the counter. Once she did that, she seemed like she was just tossing things around. When she rudely asked me if I wanted it toasted I just said never mind and took my daughter to another subway. PLEASE DONT EAT HERE UNTIL THIS GIRL IS FIRED OR FOUND A JOB SHES ACTUALLY HAPPY TO DO. ESPECIALLY IF YOU ARE AFRICAN AMERICAN! She obviously doesn’t like...