American Pancake House — Restaurant in Roseland

Was told it would be about a 20 min. wait today, which was fine. Host took our name down and put us down for 5 people. Waited for about 10-15 mins. and noticed that a party of 5 who had arrived after we did was seated. Then a party of 6 was sat down, again they had arrived after we did. And what do you know another party of 6 was sat down after the fact that they had arrived after we did. Went to the front desk to ask, and she said it would be 10 more mins, mind you at this point it had already been past 20 mins. I asked her how come parties with the same amount of people who had arrived after us were being seated. To this he response was that she could put us in a both. A party of five does not fit in their booths. About 5 mins later we were sat down, we didn't have a waiter for the first 10 mins. Another waitress who saw asked if anybody had been over, we explained that we were still waiting for someone to come over and great us. She said she'd go ask, came back and few moments later and said "he should be over soon, hopefully". What a joke I sat thinking to myself. Should have left a long time ago, is probably what you are thinking but we had already waited long enough and the kids were getting more hungry by the minute. Once our waiter finally showed up he took everyone's order at our table, except for mine! He just took off into the kitchen, so I had to wait a bit for him to come back out and I had to get up and go tell him my order. What a complete joke, right. Last but not least had to wait about 15 mins for our waiter to come back after we had already asked for our check. Not much of a desire to...

5 reviews 1.0 star rating 7/6/2017 I've been here twice. Both times it was not as clean as I would like. The food is the standard greasy breakfast diner food. Nothing bad, nothing great. The atmosphere and cleanliness kill it for me.

The second time I decided to give it a try was the final straw. We waited 20mins for a table. Then we were seated in the big room. It was filled with large groups. We were brought a slimey looking bowl of melon and some water by someone. Immediately we were turned off by the potential "quality" of food. If what they bring you before you order looks that unappetizing it doesn't instill confidence in their food.

We waited 5mins or so and the waitress brought us a pop and coffee. The coffee cup she brought had food residue on it. Not sure why she didn't use the clean one on the table. When she zoomed back by we asked for a different one. She apologized and brought a new. Still no straw.

We wait 15mins more. She had told us she was busy and would take our order after she ran some food. She ran multiple tables of food and never came back. The whole time my wife and I can't speak to each other without yelling because of all the noise. The room had an unappealing aroma. We just couldn't stand it anymore. We ended up leaving.

Between the dirty cup, the dirty menu, the overall cleanliness of the whole place, the inability to have a conversation, the lack of service...we...

A very nice family oriented pancake house. The staff where helpful and efficient. The menu was huge! It had all your breakfast favorites; from crepes to omelettes, from skillets to steak and eggs! It's not necessarily upscale, it's casual. The restaurant was packet when I was there. It had immigrant families, older couples, and younger couples all at the same time.

Why four stars? Three and a half would probably be better but, because of the complete menu and how good the food actually was, I think it will turn out to be one of my favorite breakfast stops! It was loud though. It was very crowded. I would not call It a "quiet" place by any means. That being said, I was there on Mother's Day, always a very crowded day for restaurants. It was bit casual for my personal taste. Finally, although efficient, our server wasn't as patient as she should have been. The restaurant was PACKED so showing impatience and rushing us out was not necessary! Yes there were people waiting but, again, it was Mother's Day, if guests were complaining about the wait, it was THEIR FAULT, NOT the restaurant's! There were three of us and we didn't have to wait at all. Also, we weren't leisurely taking our time either, I doubt we were there for a full hour!

I'm going to repeat myself though, it will probably become my favorite breakfast spot...