KFC — Restaurant in Rosenberg

I placed an order through the drive-thru, and the manager instructed me to pull up to the order window. I complied and ordered two of the 7-piece crispy chicken meals, which include two large sides each. The store manager seemed impatient, repeatedly asking for my credit card and rushing the process. I handed it over, she charged the order, and then asked me to pull forward and park—even though there were no cars behind me and no customers inside. It wasn’t busy at all, so I couldn’t understand the urgency.

After waiting about five minutes, an employee brought my food out. Upon checking, I realized they had given me original chicken, despite my repeated request for crispy. The manager never asked which sides I wanted and instead gave me four large mashed potatoes, which I didn’t order. It felt like she was trying to offload leftover items.

I chose not to make a fuss, given the unsettling stories you hear online about what can happen when customers complain. I accepted the incorrect order and left. I won’t be returning to...

The disappointment of not having grilled checken. Then the original was very salty and was hard to eat. The cinnabons were horrible. The servers were to busy to know what customer service is. They hand the food to you and shut the driven in door. The sodas tasted like Clorox. The mac & chesse was cold and sticky. Nothing fresh. Couldn't eat it. The last time I was there they closed the drive in and told people to come inside because there was only one cash register. I'm not going to this location ever again and believe me I will tell everyone about how their food isnt fresh. I just pray I dont get food poisoning from it cause I will own this store and make it great like it use to be. Who ever the manager is isn't going an awesome job. I don't think there isn't a manager. K F C you need to look at this store...

At this location they always screw up my order. One time I ordered original bucket and when I got home there were a few original pieces on top and everything underneath was extra crispy. Had to drive 15 mins back, 30 mins round trip to get the correct order and all the manager did was offer me a soda while I waited. I don’t even drink soda. Then 2nd time( last week) my food was thrown together and order was wrong. Asked for the legs to be substituted for wings. Got home and had legs in my bucket. I even confirmed with the person at the window to give me wings instead of legs. Also, I ordered honey bbq wings and they gave me Nashville hot. The female manager is the one that has made these errors each time. Plus inside is filthy, floors are horrible. I won’t be returning to this...