I ordered two sundaes through doordash. One was chocolate peanut butter ice cream with the works. The other was daiquiri ice with strawberry topping. I receive my order and the peanut butter sundae was exactly what we ordered. The daiquiri ice was substituted with a non-dairy mush of something with chocolate and cherries mixed in it. IT LOOKED DISGUSTING! There was a note that said, "No daiquiri ice." I called spoke to Ella at BR at Stanford Ranch location and asked why she didn't call me. She said your dasher said you would want Non-dairy ice cream. How does my dasher know I would want non-dairy... no one contacted me to ask if I wanted this disgusting cup of vomit that cost me over $10.00!!! Ella said you need to contact your dasher to get a refund. She was so disrespectful because she would not let me to speak... she just started with, "I knew you were going to call... blah blah blah" Something so simple as "Customer Service" is a thing of the past with young...
Read moreLove this place! The Togo’s side makes huge, fresh sandwiches (the hot pastrami is amazing) and the Baskin-Robbins side is perfect for grabbing a scoop or an ice cream cake for special occasions. The staff is always friendly, the store is clean, and it’s such a nice combo spot where you can enjoy a great meal and a sweet treat in one stop. Perfect for families and anyone craving good food with dessert...
Read moreBeen kinda bummed out with this location. First They don’t abide by listed hours as it’s closed an hour early when we just went. 🙄 They seem to run out of things like Oreo ice cream Quite often. For some reason this location Doesnt have as many/all the same flavors as other locations which stinks because we have to go further to find/get what we want. I’ll just save my time in the future and...
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