Bojangles — Restaurant in Roxboro

I wish I could leave a zero. I have visited a lot of Bojangles and I was looking forward to some chicken and dirty rice today. When I entered the restaurant I waited behind a lady that was just completing her order. I moved up and stood in front of cashier waiting and after a moment or so she says “I’m sorry. I didn’t see you there”. That was a bit off putting considering I was right in line behind someone she had just waited on. I looked at price of Tailgate special compared to 8 piece box with biscuits and getting 2 sides and realized that getting items separately was cheaper than Tailgate Special if I did t want the tea. Now I was ready to order. I told her I wanted the 8 piece box with all breast and I was aware there would be an additional charge. She said that she couldn’t do that. I’m quite surprised by this because every Bojangles I have ever been to has always given what I wanted. This didn’t make sense to me. They said if I wanted the 8 piece all white I had to take wings and breasts. Why do I have to take what I don’t want? I ended up going somewhere else because when I go to get food somewhere I get what I want, not what someone says I...

Edit: 3/24/19 if you are going to have a person in the drive thru taking orders standing outside. At least give them a menu, visual people need to look at something and it’s not really polite for people to scream “order” in your face.

I will say the drive thru has been going fast but that may be due to the closure of dining rooms.

Will upgrade my review to 4 stars as the biscuit I had this morning was perfect! Soft buttery & not greasy! Fries were fresh & the tenders were appropriately sized.

—— Old review:

I don’t think I’ve ever had a more greasy sausage biscuit. Well I ordered a sausage biscuit and got a sausage egg. Also whoever makes your dirty rice needs to relax on the water and use the correct measurements. I practically had a soup today instead of dirty rice. Way too runny. Tenders also seem to be getting smaller. Fries were fresh though so I can’t complain there. Seems like someone needs a little more training or someone to QC...

Went there last night with my boyfriend to grab something to eat. Worst $15 I ever spent. When we got there, the line was short so I figured this would be a good one. Nope. We waited in line for about 20 minutes before getting to the window. Which is horrible wait time. I’ve worked in fast food for 2 years and your drive thru time is important. They seem to not care about that. I asked for extra seasoning on my fries and did not receive seasoned fries at all. She gave us two empty bags and I guess she thought that was our straws?! Which we also didn’t receive. Asked for condiments and also didn’t receive. When she handed the bag to us, she said “here you go” and closed the window. Like really? Oh and the girl who greeted us when we were ready to order only said “Bojangles”. I hate leaving bad reviews because I know what it’s like but this was so unbelievable and I wish I could get my money back. This happened around 9:30-10pm on...