Subway — Restaurant in Royal Palm Beach

Perhaps we came in on an off day but for a chain experience I was beyond disappointed and will not return. My elderly mother had requested we stop. The gentleman making the sandwiches was less than patient with her request for additional onions and mayonnaise.After assembling the sandwiches, his collegue asks," Do you want ice?" When we reply yes, he goes to the back seemingly annoyed and returns with our cups containing maybe 6 ice chips each. Machines break. I get it, but it's S FL and ice is expected. We did not comment on his measley gesture thinking the soda machine would at least be cool. BUT not only was the soda from the machine hot but it was flat, every last flavor flat! When I politely mentioned this, the men behind the counter said that is how it is. I should have been offered or received a refund for the drinks as they were undrinkable, but mother was tired and we simply left. So disappointed. I will never waste another dime on that shop. I am no "Karen", but I have warned my friends and now the community. It is well worth the drive to visit a different location if you truly desire...

OK,, when I went here awhile back ago. The staff that fixed my sub fell a sleep while making it. 😂 and when I finally received it and took home to enjoy, the bread wasn't fresh by taking a bite and you chewing and chewing like it was the last super. 😂 I haven't return ever since from the experience I received. Additionally, I warn my sons about the bread/ toast but they wanted to try for themselves so, I ordered a meatball/tuna sub. Once again, not toasted good with cheese being melted for meatball sub and tuna bread was stale. That was my finale time by going back and the mess up part, it's clost to home. The boys started to eat their sub and waste my money, time and threw it in trash and what parents say" I told you so" based on my experience but benefit of the doubt they didnt listen. I just wanted someone else to fix my sandwiches for me when you just tired and don't feel like cooking. I went to publix and made my own subs at home anyway and belive it or not. I made it way better...

Honestly has the worst customer service ever I went there at 9:48 pm and they close at 10 and they almost lock the door on me they let me in and they said 10 minutes till closing you should of came earlier I replied well it says it closes at 10 so I decided to come in and she said well I already packed everything up so the store is closed and the person behind me was not allowed in even though it wasn’t even 10 o’clock yet furthermore she really acted like she didn’t know how to make the sub even when I told her to put certain things on there she refused to put it where I told her to also they burnt the cookies subway cookies are the best thing to look forward to and these ones are gross. I honestly really miss the old establishment here as they care more and they were very good at keeping things flowing Every time this guy buys a subway around here it turns into the worst...