Burger King — Restaurant in Ruston

My husband asked the lady at the register what came on the rodeo burger and she didn't know so she looked it up. She told him what she saw so he told her how he wanted it and she was like oh wait that's how it comes anyway. Ummm OK I want 2 of those a large fry and a large sweet tea. She got confused 😕 he had to repeat himself 3 times then she like OK that's I don't even remember how much I'm like um that's just what he wanted I need a rodeo burger with just BBQ sauce and a cup of water. She tells us it's like 13$ she walks off and another woman comes over to take our money and starts to walk off. My husband is like um do we just grab our cups or what and she's like what did you have to drink? He said I ordered a large sweet tea and she had a water. She's like she didn't charge you for the tea. 🤦‍♀️ really? Come on people we told you 3 times and it takes 2 of you to get it right. That's just unacceptable. Then get the food the onion rings on my husband burgers are hard as a rock and taste like burned grease the fries don't even get me started. The cheese we had added extra wasn't melted. I had asked for extra BBQ and didn't get it so I just went to ask for a pack of sauce and some ketchup for my husband's fries. Oh they are out of all sauce until the truck runs (but yet they had BBQ sauce to put on the burgers). They are lucky I was generous enough to give them the review I did and honestly if I'd remembered just how bad it was when I'd put the stars I probably would have put...

Burger King burgers are amazing always but the workers CAN NEVER get the burger order right. I stopped at this location today travelling through and asked for a Texas burger NO JALAPENO NO MUSTARD add mayo and keep the rest of the veggies on it as well. Then I asked for a #1 with ONLY lettuce, cheese and mayo. I get my meal BOTH burgers wrong. There is mustard on my Texas burger absolutely NO veggies on my #1. I called because once again I'm only traveling through HOPING to make someone aware of the constant screw up that makes their burger because this is NOT the first time I've traveled through and the burger from Burger King is ALWAYS made wrong called 4 times back to back no answer. OHHHH and when I pulled up to the drive thru the lady said "what'ch u want".....I asked my husband did this person just ask us "what'ch u want" as the greeting. PLEASE DO BETTER! We love Burger King but geez as a whole their service sucks!!!! At almost every location. This particular location, I'd fire every one of them and I'd try for a different staff. They were HORRIBLE. July 5,...

To start with the lady at the window taking the order messed it up had an attitude pull up to the window I asked how she was doing she didn't answer pay for my order was asked to pull up to the front door when no one was behind me set there the lady in front of me that was already sitting at the door had to go in and get her own stuff for her food I waited and waited round Up backing up to the window and ask him what was the problem and they was headed out the front door finally with it about five minutes later I asked for for strawberry jelly while I was at the window for my croissant and she told me you don't give it to you have to spend $0.25 a piece for jelly and I said no I don't I bet you do you and then we walked inside and she told the lady not to wait on me said I was rude to her I believe it was the other way around and I did not have a good experience at all the lady at the window should be fired she does not have to know how to speak to people Burger King in...