Auto Mile Diner — Restaurant in Saco

First and foremost the food was excellent and this review is not a reflection of it. Our waitress was still very new and did an amazing job serving our table. However, a woman with black hair who seemed to be the head waitress and not the one waiting on our table, brought a plate to our table and asked who had the items on it..a simple question of clarification on what was on the plate set this woman off on a barrage of ignorant comments. She then turned to our waitress and told her " do you know what they ordered because they obviously don't". Once questioned on her statement and where her attitude was coming from, she then pounded on the table and walked away like a 3 yr old who's candy was stolen. I asked to speak with the manager and was told that he was busy at the moment and couldn't speak to us. Understandable with how busy the restaurant was. After we received our bill, this miserable waitress once again made a comment, "well if they want to speak to George (the manager) then let them. Just make sure you tell him how they acted." We never spoke to George, since we know how to be mature adults and realized that it won't change anyways. Even though the food was excellent, if she continues to work and act in this manner, she will definitely cost this...

Just stopped in while staying at KOA campground, because it was recommended by staff here. I would never recommend them, the chef was so rude. He was busing tables and mumbling under his breath “he was so sick of people” he then came over to my table and told me I “better be cleaning that up” referring to the floor under my 1yr olds high chair. There were maybe three pieces of pancake under there which I intended to clean up myself but wasn’t even given the opportunity with out being told to do it rudely. After a terrible year in a pandemic, small business took a huge hit so I was trying to support local but never again. The lady who worked there was lovely and came over and apologized for his behavior because he was stressed but I think it was still unacceptable. My family owns a small family restaurant so I’m familiar with the work environment, his service and treatment was...

I walked into the diner with my girlfriend and her two kids and waited about ten minutes without being acknowledged by any member of the staff before walking right back out the door. During these ten minutes the entire staff was to busy bickering back and forth amongst themselves to be bothered with any of their patrons. One waitress who had long dark hair in a pony tail was shouting and cursing loud enough for the entire building to hear. There were a few other groups of people with children in front of us who also walked out. It was honestly the most unprofessional environment I have ever experienced which is a shame because from reviews I read the food is really good. My suggestion to this establishment is if you don't want business to constantly be driven out the door something has to be done about the professionalism of the staff this...