Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Blackbird Park
4.5
(81)
Pizza Twist
4.4
(51)
$$
First, it should be noted that COUPONS ARE VALID at this franchise, despite what the staff says.
Ordered a buy one get one free footlong deal (with coupon). When I presented the coupon, the lady at the front said they did not accept coupons in-store, only online. When I pointed to the fine print that explicitly stated the coupon was valid IN STORE and online, she somewhat relented but still insisted the coupon would not work.
First of all, why would you have a COUPON SCANNER at the register that says “SCAN HERE” if you don’t accept coupons? Particularly SUBWAY’s own corporate coupons.
When I insisted, the lady said I could try to scan the coupon but it probably wouldn’t work.
Guess what?! It WORKED.
Afterwards, I made sure to ask for my receipt (it was not given freely) to double check that the transaction was on the up and up.
This is fraud and I’ll be reporting this to Subway corporate.
Worst of all, the lady making the sandwiches was NOT WEARING a mask. I had to ask her to put one on, which she did.
Lastly, they were skimpy on vegetables and sauce (only one modest swipe instead of two).
Will NOT be returning and, once again, will be reporting to corporate regarding the...
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Will not return. I don't appreciate being lied to. I come to this Subway every Saturday around 7:30pm and for the last few months the sign on the restroom door says "out of order" So 2 weeks ago I said to the young man behind the counter that I only have 10 minutes and didn't have time to go across the parking lot to the Walgreens restroom and come back to order a sandwich. He said the sign was false and he gave me the key to use the restroom. Today a lady was behind the counter and I asked her to use the restroom before I order and she told me the lie that's out of order . I told her the you man the week before allowed me to use it and also if the restroom was broken, where'd the heck are the employees using the restroom? 🤔 I understand that's not free to flush a toilet and that instead of lying that the restroom is broke, they can have a sign saying "restroom for...
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Worst customer service and food I've experienced from a Subway in a while. For starters I ordered through the app. Was told my order was being delivered through DoorDash, said I would receive a tracking link with my order never received it, an hour goes by still no food. Gave them a call they said my order had been picked up if i have no tracking # they cant help me. They refused to let me speak to the mngr said he would call me back in 5 minutes I never received a call. I finally receive my food an hour and a half later but it was delivered to my house (never got a knock on the door) was never notified it was delivered or anything. i get my food and the bacon was raw, they were all hot even though they were supposed to be cold sandwiches. Overall a very HORRIBLE experience and by far the WORST Subway in...
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