Bronx House Pizza - Anastasia — Restaurant in Saint Augustine Beach

UPDATE: The manager, Joe, reached out and offered to remake the order fresh himself. I gotta say the taste and quality of the remake was a HUGE improvement over the first attempt. The garlic knots were especially scrumptious! Soooo good. I certainly appreciate the manager making it right and based on that I’d go back again. I just hope they either retrain the person who botched the food the first time or let them go so they don’t keep messing up customers’ food. Big kudos to Joe for going above and beyond to correct the issues.

Ordered their Detroit style pizza via DoorDash after being told they only deliver to the island and don’t go over the bridge nor does their other location deliver here. I swear this has to be the worst pizza I’ve ever had!!! I don’t know how they managed to mess up the crust as bad as they did but it wasn’t just overcooked and dry it was tough! Like take the teeth out of my mouth tough! Did they pre make the crust and leave it sitting out all day? Never had anything like that before and I’ve had some bad pizzas in my day. I could’ve gotten better from Pizza Hut for half the price. For the $60 I paid I expected a whole watermelon lot more! The garlic knots weren’t much better. Let’s just say I saw why they were buy one get one free after one bite. Guess I’ll be throwing the rest of my $60 cardboard crust pizza meal in the trash. It’s an expensive lesson to learn not to eat at establishments like this again. As a side note, I have no idea why people think food is so good in this town. Most places I’ve tried are terrible. St. A has some learning to do! Go to Orlando and have them teach y’all how to cook....

Cannot tell you how the food is because I did not get that far. I just came by the Bronx pizza around 3:20 pm on Wednesday 3/26. We were on our way from Flagler to st. Augustine when we pulled over for Jersey mikes and instead were happily surprised to see a little pizza place in the same plaza so we stopped in. We were the only customers in the establishment when we walked in and three people working behind the counter. We walked to the front because we figured we ordered up there and then sat to eat and the girl informed us that we should take a seat if we’re dining in, so we did. She said she’d bring menus over to us and we waited several minutes while they gossiped behind the counter before we eventually left because no menus had been brought to us and this was intended to be a quick stop for pizza who even need a menu. It didn’t feel welcoming at all if anything it felt like we had interrupted their private time as we were the only customers there. I was looking forward to trying this place but the staff seems to care more about carrying on their conversation than dropping a menu off to the only guests in the building. I work in the service industry and it felt very nasty as I would never leave a guest waiting like that while I carry on a conversation ten feet away from them. Very...

Walked in to the unattended hostess stand. Two teenage “employees engaged in conversation standing behind it. They both looked at me and continued their conversation. That’s not the worst - the manager was seated at a high top behind them on his laptop did nothing. Luckily, a busy waitress came to the hostess stand to retrieve something, greeted me and pointed me in the direction of the “to go” pick up area. Retrieved my order - large pizza and two appetizers and head to the front door. Now, there are four teenage “employees” blocking the isle and oblivious to their surroundings. They finally move their useless selves and I approach the front door which is ridiculously hard to open. I could not manage so a nice young man kindly opened it for me. There is a side door that goes directly to the parking lot but it is kept locked. In summary, the manager needs to pay attention to what’s going on and provide his young employees with further training and maybe a few rules to follow. Also, do something about the door - it should not be that hard to open - both going in and out of the restaurant. The food was OK but nothing I...