I'll start by saying I'm very aware they're working short staffed. I don't know of many that aren't. Is there typically a wait for my food? Yes. I'm not counting that towards my rating. The food is typical KFC/Taco Bell. Nothing fantastic, but nothing typically to complain about. The atmosphere is average. The dining area is usually clean. Service from most staff isn't an issue. The manager could probably use an attitude adjustment though. It's not exactly uncommon to hear her yelling at staff or customers. After yelling at staff running drive-thru, she even closed the drive thru window in the face of a customer asking to have their biscuit on the side instead of packed the way it "was designed." Clearly the customer was in the wrong here. 🙄 Corporate doesn't seem to care about how this branch is run and seems to be oblivious to management being a huge issue. Well, maybe if they knew management is telling people to go elsewhere causing them to lose even...
Read moreListen, this place is great for the diversity it provides for the area but please just avoid like the current pandemic. My friend and I waited in line from 6:06pm to just after 6:50pm after being told to wait 5 more minutes for 2 Taco Bell items (Burrito and Chalupa) and it turned into a 14 minute wait time before having to go in person to ask for the rest of the order. We watched cars who had arrived well after us including a bus who showed up twice while we were in line for the local dorm students make pick ups and drop offs before we received the said 2 Taco Bell items. Its a shame this the outcome of most of my visits to this location and it being I went twice last year resulting only one time actually ordering food due to high waiting times to just give my order. Will be looking further into contacting higher up management for an explanation but I advise anyone else who visits in the future to continue on so they do not have to wait almost 1 hour...
Read moreNot impressed. My family.loves taco Bell so we went on the 4th of July since nothing was open. Kfc was dwadz, nobody there. We still didn't get my meal or our sauces. I don't realize until after driving all the way home. I called when I got home and nobody picked up the phone. After I finally got thru I offered to come back and get my meal and just a sauce packet for the one they forgot? As my 4month old is screaming in the background I told them I could not come back tonight but just reimburse me for the meal I did not get. I was told I still needed togmo to the store to credit my card back. Ugh. You would think we would get a free meal for the inconvenience but nope. I live 15mintes away so not sure when I'll get there. All I wanted was the food we...
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