I will start by saying the SERVICE was 5 star - but the rest was underwhelming and based on other reviews - I do believe this night (NYE 2022) was a fluke! Our first night in STT was NYE and we made these reservations way ahead of time after the great reviews and because they had VEGAN options! We also enjoy Prix Fixe dinners.
We arrived and were seated quickly - the drinks were very slow to arrive and they weren't particularly busy at 830 - in fact, we were told the "big push" was behind them. The drinks were good and the Prosecco included in the prix fixe menu was nice.
We were however, completely underwhelmed with the food (choosing both a vegan and non-vegan option) and the $300 cost was outrageous especially because the quantity and quality was a complete miss. $300 would have been expected if the food quality was present, but it wasn't and we were both looking for a snack on our way back to our VRBO - just .03 miles away. It was shared with us that they didn't receive their propane delivery that day and they were making due with a smaller solution - and we appreciate restaurant life on the island is not easy.
Several people have suggested Pangea to us across the remainder of our stay, and we do believe our experience was likely a fluke - but it was an expensive fluke and one we weren't wiling to try again...
Read moreThe ambiance and food quality at Pangea are what saved this review from being a 0. I’m generally not one to leave negative reviews, but the unprofessional service we received from the waitress has warranted one. From the moment we sat down, she made us feel unwelcome and rushed. While I’m all for speedy service, every interaction we had with her was pushy as she wanted to take our drink, appetizer and entree orders within a minute of us sitting down. She even visibly rolled her eyes when asked about the specials for the evening. When my girlfriend indicated that she needed “another minute” to review the menu, the waitress took it literally and came back in exactly 60 seconds. We reluctantly ordered our food and it was good (compliments to the chef), however the waitress continued her unfriendly behavior giving us the bill when my girlfriend still had at least half of her drink left. She was extremely friendly to the tables on both sides of us to the point of which it was noticeably awkward. Lucky for her, 18% gratuity was automatically included in our bill. We are all for tipping 20%+ when it is earned, but this was unfortunately an unwelcoming experience that called for much less. Go ahead and give Pangea a shot, but cross your fingers you aren’t given the same...
Read moreI reserved a table for my sister’s birthday. I let the person who took my reservation and the waitress know it was a milestone birthday.
We arrived on time and were sat promptly. The restaurant is cute. They gave us the table smack in the middle. I recommend future groups to be sat in the corner by the lights.
Service. My God it was sooo slow. It took 20 minutes to put a drink order in. The drinks were very light. I dont drink often and I am a light weight, I felt NOTHING. Not even a buzz.
The food is good, but they were out of some of the seafood. It’s a sea to table experience, I anticipated way more seafood options. Nada.
I ordered a dessert for my sister telling the waitress again that it was her birthday. She brought over a dessert and just placed it on the table. When I looked at the waitress she looked surprised. I was like is there a candle? “Oh no we dont have any.” What a damn waste.
Would I go again? Maybe for a lunch or something. Would I recommend it for an special occasion hell no.
Overall they needed more seafood, better service, candles and they need to hire an experiential consultant to train the entire staff. I get island life, island time, and chill vibes, but even if you calculate for all of that it was still a below...
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