McDonald's — Restaurant in Salem

Not one to leave a review, but this was the single worst service I’ve had anywhere! Was just through and ordered a Big Mac meal large with a coke. Get to the window to pay and get told they are out of coke. Ok, fair enough. Ordered a Dr Pepper instead. Get to the window to get my food and drink, and get handed a diet Dr Pepper. I ordered a regular Dr Pepper I explained. Girl says no problem. Has me pull forward to wait on the Dr Pepper, and hands me my bag of food. I wait 10 min on a Dr Pepper only to be handed another Diet Dr Pepper. I gave up and took that and drove off. As I checked my food going down the road, I discover my Big Mac has only 1 meat patty on it, second one is replaced by all pickles. Fry that was supposed to be large was a small. The worst part is, all the food was ice cold. Like it’s not even been cooked. Would’ve went back to make them fix it, but not sure they are capable. Staff all looked to be very young. No adult manager appeared to be on staff to supervise. Place was way over staffed, but had 0 supervision and 0 training of any employees. Whoever runs this store really should be ashamed of the product they are producing. I pitched my food and went elsewhere for dinner. Best advice, if thinking of stopping at the Salem McDonald’s,...

At least the food was somewhat warm. Stood at the front counter for quite awhile trying to get the manager in the blue shirts attention. Several workers saw my husband and I and just walked past. So we went and ordered at the kiosk and it took a while. The atmosphere was chaotic and and workers did nothing but goof off and flirt. The manager had no interest in helping anyone who approached the counter. It took one young man about 7 minutes to get a packet of hot mustard he paid for because she was talking to a young lady about the hickeys on her neck ( may have been her daughter). It seemed like the whole crew had been told not to interact with the customers. I was a crew trainer at McDonald's and that place is off the chain. Lol I said, atleast the food was warm. Not worth spending 25 bucks! Oh and the tables and floors...

I asked for two breakfast meals with coffee, stating appreciably that I wanted the normal portion as advertised on the sign. The drive-thru attendant then said that should give me the large coffees. I know that one price gets you any size with soft drinks so I didn't originally question the comment. When I got to the window, she had upcharged me for the large coffees without my consent. I did not complain because of other customers waiting behind me. Thinking back, this was not the first time that I have been upcharged on a meal at McDonalds, evidently a tactic to boost sales at other franchise locations. Things like this is why I don't place McDonald's near the top of my list for fast food choices when driving. I also found their new bagel sandwich to be bland, in need of some extra butter or dressing to make it...