First impressions are important ... and mine here (WEST SALEM) were pretty poor.
I ordered online for pickup and was given a time to pick up the order. When I arrived, just a couple minutes after the stated ready time, they looked surprised and there was some hushed conversation in the back. One guy, on his way out with deliveries said to me as he passed by me that he was sorry, they had a lot of new help they were training.
Then, from behind the counter, I was told it would be ready in 9 minutes and was asked if I could come back. Fine, no biggie. Went to the bank, came back more than 10 minutes later.
Again, there was some confusion when I gave my name, then I was handed two boxes, but the staff member looked sheepish. I should have checked then and there.
Left West Salem, drove home home in south Salem and found the half Hawaiian, half pepperoni pizza to be looking delicious. The other pizza, a greek, looked very fresh ... but also hardly cooked. Peppers and mushrooms were still crisp. Cheese was barely melted. Not only that, the dough was soggy (likely from the pretty crisp veggies). Veggies were piled high - which is nice in a way, but being that they were uncooked and the crust was soft, everything pretty much slid off. Beyond that, I had subbed pepperoni with pepperoncini peppers , yet there were none of those to be found on the pizza.
I could have made a better Greek pizza at home, to be honest. On the plus side, the pepperoni/Hawaiian 1/2-and-1/2 was really good. I just think they rushed it on the Greek pizza and I would have preferred them to be straight up honest with me about the time and/or issue rather than serve me...
Read moreI called in my order earlier today and the woman on the phone said my pizza would be ready in 25 minutes. I drove to odd moes in West Salem to pick-up my food and was told it would not be ready for another 25 minutes. Unbelievable !!!! It was bad enough I had to wait an additional 20 minutes on top of the 25 minutes So, a total of 45 minutes waiting for a pizza I called in. That was not the worst part it was the attitude of the young people working there. This is the second time I had young employees disrespecting customers like myself. Totally uncall for . Even the manager was rude to a older mature woman who was also waiting for her pizza's for 45- 50 minutes. The manager was arguing with the older lady because she wanted a refund. The customer had a right to ask for her money back and not get an Attitude from the manager. The employees act like it is the customers problem because they are busy. Maybe you should not tell customers your pizza will be ready in 25 minutes if it is going to take 45- 50 minutes, how about that ?? I made a complaint to the owner over a year ago about a similar problem and he said to please give them another chance and gave somen $15 credit. No more chances . I am done with West Salem Odd Moes and the disrespectful...
Read moreAlright, folks, gather ‘round! I just had my first local pizza experience here in Salem, and let me tell you—I was prepared for disappointment. I mean, every town has that pizza place. You know the one: Looks good on Google Maps, but when you open the box, it’s basically a crime scene for cheese.
But not this place! Oh no, this pizza was surprisingly good. I say “surprisingly” because, as a new guy in town, I was fully ready to fake-smile my way through a mediocre slice while pretending I didn’t just waste $20. Instead, I took one bite and thought, Wait a minute… did I just find a place that actually knows what pizza is supposed to taste like?
The carryout special? Phenomenal. I walked in expecting to negotiate a deal like I was buying a used car, but nope—great value, no haggling required. And the staff? Super nice. Like, suspiciously nice. Like, I halfway expected them to be part of some underground hospitality cult.
Bottom line: I’ll be back. Because when you move to a new town, finding good local pizza is like making a new friend—you don’t know how much you need it until you take that first bite and say, Yeah, I could spend more...
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