Wong's Buffet — Restaurant in Salem

We decided to check out this place based on photos from other reviews and boy did I make the wrong choice. We went during peak dinner hours on a Saturday and this place was dead! When we went in, we were the only guests. The staff was very friendly and attentive to us and that was the best of it.

And that's where it all ends, the selection, horrible, most of everything was burnt. What wasn't burnt, looks like it's been sitting there for at least a week. I go to different Chinese Buffets and I'm to the point where I can tell what's fresh and what isn't. And there wasn't much freshness here. During my whole time there, not one fresh tray was brought out. They advertise a big sushi area, and that was lacking. There was almost no sushi there. The food department was a complete letdown.

Now for the part I've seen complained about the most. Styrofoam Plates and red Solo cups. What the actual heck. I've included my photo showing such. I have never in my life seen this at a restaurant. I might as well have eaten at home. I'm not sure if this is a post covid thing that never got reverted or what. But I'm quite disappointed.

And then we got the bill. For two people who got water to drink. $30. That doesn't sound bad but I paid that for Styrofoam Plates, red Solo cups, and burnt old food. I don't know if this place is near closing or just not taken care of but I do know one thing. I'm...

We ordered pickup from DoorDash and the driver didn't show. My husband went to the buffet to find out what had happened and they said that they thought the order was canceled and threw our food away -- it was 100% DoorDash's fault, not the restaurant. It's a testament to how seriously they take food safety, because they said they couldn't let the food sit more than an hour.

They were extremely apologetic and offered to remake our food for free. They remade our orders fresh and my husband carried out of the restaurant. The food was some of the best Chinese I've had in a long time -- absolutely delicious.

Professional, courteous, excellent customer service, and delicious food. Will definitely...

First thing we noticed when we got up to get our food is the only option to eat off of was Styrofoam plates, got our food and sat down to find the cups were solo cups, at least the silverware was metal, but the whole feel felt fairly unprofessional. The food was very dry and felt as if it had been sitting out for a few hours, we got there at 1245 so it should have been very fresh with the lunch rush. The lo mein looked like it was just spaghetti and the general tso chicken tasted like it was made with bbq sauce. The egg drop soup looked it was was reheated from the day before or longer, it was thick and congealed and tasted...