Subway — Restaurant in Salina

We used to go to this subway 2-3 times a month and things were usually ok. However after our last experience at this location, we will never go there again. The little blonde girl working there was unresponsive and a bit rude. We got our chicken sandwiches and went home to eat. All 3 of us took a few bites and realized that the chicken had a chemical taste. I get this sandwich all the time and the chicken as never tasted like that before. We took the sandwiches back and asked for replacements. The kids got on the phone with the owner and we could hear them giggling and talking back and forth. The owner told the kids to tell us that the chicken was fine and they wouldn't replace the sandwiches (even though we brought them back uneaten) but they could give us a discount on more sandwiches. When we threatened to stop the payment, she told them to tell us that she would void the transaction and it would fall off our card within 48 hours.

We waited 6 days and the charge never came off. My husband wrote a review and in her reply, the owner said that she refunded the money. That is a blatant lie because the charge is still on my card after nearly 3 weeks. This is a very disappointing and unprofessional way to...

Wanted to call and place an order with the north subway in Richfield they proceeded to tell me I had to use the app while I was driving. So I had my passenger try and figure out how to place an order by the time they got logged on and realized the sandwich we were trying to order was not on the app, even though they carry the sandwich, we were almost to Richfield. Complete waste of time . I go into the store explain to them what a joke it was and the worker proceeds to tell me she had never used the app she is pushing me to use. She could not tell me how it worked . Tells me it is a corporate thing now and that is how it has to be. I then find out from another local subway They are the only ones that push the app. So if you are traveling and want to order subway I suggest any other but the north subway in...

This location used to be pretty good. However on our last visit we had chicken sandwiches. There was a strange taste to the chicken (Almost chemical like). We returned the sandwiches and asked for different ones. An employee called the owner who told them to tell us we were wrong, that there was nothing wrong with the chicken. After talking back and forth through the employee, (unprofessional) she said she would refund our debit card in 48 hours. We contacted corporate who said that we should be refunded however give the owner up to 5 days to refund. This is day 6, no refund and no contact. It's sad to see such unprofessionalism in a business. Subway locations are generally good but my advice, steer clear of...