The so-called Manager "Maria" needs to be fired ASAP. This uncontrollable witch pulled up one evening (off the clock and not in uniform) with two car loads of her entire family, parked in both of the handicapped parking spots, left their vulgar music blaring and one car running which was full of kids crawling throughout the car. Maria threw her cigarette down on the ground at the door and blasted through the door right in the other door directly behind the counter. There were three groups of customers in the lobby including me and my family. Maria explicitly cussed out a young girl currently working and told her to get the F@$K out with total disregard of the customers in the lobby who saw and over heard everything. Maria then followed the now fired employee outside and continued to get in an vulgar argument with her in front of her little children who were now out of the vehicles playing in the parking lot and cussing up a storm themselves. At this time my family and I were outside and video recording everything that was happening.
After the fired employee walked over into the mall parking lot and trying to call for a ride, Maria decides to pick her cigarette back up off the ground and continue smoking it as she kept up her vulgarity while now screaming and yelling at her children. About 2 minutes later a young female employee from inside the store came outside and started holding conversation with Maria and the children and calling them little sissy and so on. They were having a good old time reminiscing and then a second employee (Male) came outside and joined right in on the fun and excitement.
After a few minutes of reminiscing, the two employees finally went back inside and directly behind the counter. A few minutes later, Maria walked inside and behind the counter as well. I decided to drive over to the person who got fired and spoke with her and she was shaking and scared to death over the entire incident. I asked her if she felt safe waiting over here in the mall parking lot where she was and she said no. I waited with her till her ride arrived. In the mean time the security guard from the mall, was outside wondering what was going on as well because he heard the screaming and yelling from the taco bell parking lot. I filled him in on the incident and he was not surprised and stated it was not the first time there has been arguments outside the taco bell.
Shortly afterwards, a car arrived and picked up the fired employee. As they pulled off and headed out of the mall parking lot to Lehigh st, one of Maria's cars took off after them. I immediately took off to follow them and both vehicles got stopped at the red light next to the bank. The car chasing the fired employee had to people exit the car who then approached the other car and started yelling at the fired employee and her ride. As I pulled up. I laid on the horn and exited my vehicle and told them to get back in their car and leave them alone. By this time the light turned green and the employee's car took off. The young whipper snapper punk kid driving the chase car got back inside his car and rolled the window down about three inches and decided to act tough by yelling at me saying he would kick my "F"ing ass after he was behind is door and driving off.
I called the store about a half an hour later to get the District Managers phone number to report the incident. I got hung up on once and then the second time I was given a strippers name and the phone number to Platinum Plus (Strip Club). Since they wanted to play this game, I called a different Taco Bell in the area and got the information to their District Manager, Keith. Obviously Taco Bell doesn't care about this type of activity from their employees since Keith never returned my calls. I also sent a message to the Corporate offices and they themselves never replied. Oh well, their loss and their embarrassment. I have all this on video and it will be posted to You Tube as Taco Bell and the store number (003728). I will continue my efforts to have these employees fired one...
Read moreI discovered I was being ripped off on the double beef burrito after complaining about a unacceptable visit. I visit the three Allentown, Pa locations. All of them gave me the double beef burrito in different portions. It wasn't until I complained and went in to talk to management that I received the double beef burrito in proper portions. The incident that led to speaking with management was incredible. I had visited the lehigh st store several times this week and each night through the drive thru window I could see a tall man with rolled up sleeves handling food. They took offense to my viewing my food prepared by this arm pit employee. They asked me to move out of the drive thru to bring my food to me in the parking lot. I found it strange to be asked to move. I felt it was my fault because of my indecision with my ordering but there was no one behind me so I didn't think I was affecting the window time. When they eventually brought my food they made a comment that to the effect that I was inappropriately viewing the drive thru attendant. BUt I hadn't paid attention to her as I had been entertained by the taco bell arm pit employee. I get better service at the other taco bell's in Allentown. When I went in to complain the manager's attitude was dismissive in my complaint as I felt the incident was racial because they knew it was inappropriate for food employee to work with their arm pits exposed. The manager did remake my food and the six double beef burritos were finally prepared properly. I will be avoiding the lehigh st taco bell in the future no need to risk my health with arm pit hair or arm pit sweat. Please take note that the weather hasn't prompted the need to roll up sleeves. Perhaps the internal climate or just the wrong place of employment...
Read moreThis was my first (and will be my only) time at this particular location. I used one of the kiosks to order and I went for my usual, a doritos locos taco supreme with the meat swapped out for beans. When I opened the taco wrapper, something looked off, but I couldn't figure out what. In hindsight, it was that it looked like the taco had been sitting out for a while. Like, it looked like it had been exposed to air for too long and everything was kind of faded and saggy if you will. That struck me as odd being that it was a customized taco, but I had been craving Taco Bell for a few days so I figured if I took one bite and it tasted fine, I'd just go for it, and it did taste normal. Started getting nauseous a few bites in and by the time I was halfway done with one taco, I needed to be done done. I thought it was maybe the heat since we were sitting outside and the sun was directly on me on a hot day, so I assumed once we got back in the car with the AC blasting, I'd feel better. I did not. It did feel like if I burped, I'd feel a lot better, but it didn't help much. Eventually, we were back on 78 and it suddenly hit me, I needed to pull over. So I yeeted the car from the left lane to the outside shoulder and proceeded to vomit out the driver's door while a lantern fly and passing drivers watched. My friend had to swap with me and finish the drive while I sat there whimpering in the fetal position with a plastic bag in hand. I used to consider myself one of the few lucky ones that was never done dirty by Taco...
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