We were out in a motorcycle ride and were excited to find this place. Theyāve got a great beer selection, friendly staff and a fun atmosphere. Hell, Iād love to work here, itās right up my alley. I will say the food didnāt wow us though. My besties burger was cooked to death, and heād ordered it medium, not the end of the world, but a little disappointing. I had the Asian chicken salad, and I say the highlight was the dressing, though it tasted like sweet chili sauce and soy sauce mixed together. Savory and had a good kick, just could used a little more love. The salad itself was mostly cabbage, and only half of it was dressed. I ordered the crispy chicken, and was impressed to see a hand-breaded cutlet. It was also very overcooked, the breading was unseasoned and it was very dry. Unfortunately my half-dressed salad wasnāt enough to make it palatable. Overall, we enjoyed our experience here, and I hope maybe it was an off day. Iād be happy to give it another shot, mainly due to how hard the two servers were working, and the positive attitudes they maintained. Iāve managed restaurants for years, and thatās not easy. We also picked up on some lack of support from the kitchen, the girls were a little overwhelmed and no one from back of house could be bothered to come help clear tables. I even said to our server, āwhereās your bus tub? Iāll get it for you!ā Again, overall we enjoyed our visit, but would be more eager to come back if the food quality improved, and the teamwork was more cohesive. May I also suggest a little better selection of NA Beers? A few of the breweries you already work with have some great non-alcoholic options, for us weird non-drinkers who still love beer. And I did mean it, if you need a FOH manager, let me know! Iād love to help make that place...
Ā Ā Ā Read moreUpdating review. Customer service is everything in the food industry so we are updating it to three stars instead of 1 because of the owner's response and attention to this matter. There was no issue with the hamburger it was just a $25 steak that was grey and chewy and vegetables that came with it honestly seemed like havd been sitting under a heat lamp or something like that super shriveled up and dry. After notifying our waitress of the disappointment with the stake she did have the manager come to our table and the manager was great very accommodating by removing the steak from the tab. In addition we really appreciate the owner reaching out and making everything right. I realize even the best chef may have an off-day and when an owner shows appreciation for their customers that makes all the difference I would be willing to try this restaurant again.
My wife ordered the universe New York steak and it came out Grey the waitress give no effort to try and rectify the bill I'm just got defensive when we stated that the poor quality of what it was I will never hear again horrible service and horrible food very...
Ā Ā Ā Read moreSo if you go look at the one star reviews of this restaurant you will find a review from Nathan Ferguson. I was seated at the table next to Nathan and his party. Nathan was one of the most disrespectful people I have ever come across. They treated the waitress like trash and waited until the bill came to start complaining about the food like small children who didnāt get their way. The waitress and manager were very professional and tried their best to make things right. Nathan and his party most likely go through life as the constant victim and will try and ruin a great restaurants reputation because of one $25 steak. Nathan also loves to give out bad reviews to high end restaurants like Carlās Jr and Panda Express so he obviously knows food. I wonder what happened to his burger or orange chicken? I hope Nathan is not from Valley Springs because we donāt need your business anywhere. Keep your money and stay away. As always Brewāgers, your food was great and your staff is...
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