Auntie Anne's — Restaurant in San Angelo

They never seem to have enough pretzels to sell. I’ve been here three times and have always had to wait. This time we ordered cinnamon bites and they told us it would be about ten minutes. I went up a second time and they said they were still waiting for dough to rise. 30 minutes later I went up to the counter again only to see the girl at the counter selling fresh cinnamon bites to someone else. I interrupted and said “ma’am we’ve been waiting 30 minutes for some of those” she did not apologize or say anything. She turned around and then handed me a cup. I don’t expect 5 star service from young adults at a pretzel stand but this is just unacceptable....

Ordered cinnamon pretzel nuggets they were ok nothing compared to Auntie Anne’s I’ve gone to in other cities where they’re REALLY good. They were so small not fluffy kinda burned and pretzels didn’t look great either, but I understand they just opened employees need more time to get better. One thing I noticed that I thought was weird that they don’t wear hair nets to be safe around the food being prepped, one employee had their hair up but it was all falling in their face and hairs sticking out everywhere and they were working with the dough making pretzels. Like I said it just opened hopefully it gets better with time, the food quality and...

I love going to the San Angelo location on my breaks. I work in the mall and it's the closest and fastest place to my store. It doesn't help that i can smell the pretzels baking from my store as well. I do want to shout out the friendly and kind staff. The sweet man who works there always remembers I'm a mall employee too and i appreciate the comradery and kind nature he always show towards me and the rest of my coworkers. His delightful and gentle energy is surely contagious to the rest of us 😊✨️

I also got the pretzels dog bites Fpr the first time today and they are delicious 🤤 The cinnamon pretzel bites are my go-to, all gime...