Mattress Firm San Angelo — Hotel in San Angelo

I've been looking for a new mattress for awhile. Have gone into some other stores locally and just couldn't find what I was looking for or have anyone with any real knowledge. I walked into Mattress Firm, really not expecting anything any different, until I met Salesman Jesse. Jesse asked me a lot of questions about the type of mattress that I had, what my sleeping habits were, etc. Without any question, he guided me to the mattress he thought was best for me. I was hesitant and of course laid on all the other mattresses in the store, but kept coming back to the one he suggested. I went home, thought about it and came back the next day to visit this Jesse some more and try the mattress he suggested. I ended up buying it. 120 days to return if it wasn't a fit, lots of extra perks, delivery, pickup, sheets, mattress protection and 5 years ZERO interest. Mattress was delivered and for the first week, I thought I had made a terrible mistake. Three weeks later, I walked into the store to tell Jesse how much I LOVED my mattress. Jesse wasn't in, but his manager was there (even better). Mattress Firm is TOP NOTCH! Employees are friendly, professional and EXTREMELY knowledgeable. They go above and beyond to make customers happy. Buying a mattress is a big purchase, but you can do it confidently at Mattress Firm...

Mattress Firm left two employees working for their store until one of them finally caught COVID. I watched the other one work until he finally had a relief come from out of town. This person was promised things that the District Manager didn’t come through for at all. He finally got an extra person that came into work he trained this man etc even while still getting his sales. Customer Service is the very best. I watched this employee be the happiest person until the company just didn’t care for them. They had health problems still was working hard & pushed through. Made 100,000 in sales the day before he was fired. This company allowed their employee to attack another one. The employee that worked hard for all his sales looses his job. Disgusting of a company & how you treat people that made the...

We walked into Matress Firm and were happily greeted instantly by the staff in there. Jaden was our sleep expert, he was pleasant, kind, helpful, respectful, knowledgeable, patient and never pushy. I went in to purchase my mother a Matress, and Jaden took into consideration my Mother’s back problems, he was able to offer us insight on the best mattresses to help alleviate the pain. Jaden took his time with us, allowing mom to lay on the different mattresses. We finally found the perfect Matress, but it was out of our price range and Jaden was able to offer us a deal that we could not pass up! The entire process at Matress Firm was such a blessing, from the time we entered the store to the time mom’s Matress was delivered. Will definitely choose Matress Firm again for my family’s Matress Needs....