Basil — Restaurant in San Angelo

This used to be one of my favorite places to eat. The service was great the food was fresh and it was an enjoyable experience. That all changed today. The service was beyond bad. I felt sorry for the poor gentleman who was having to wait on the entire dining room and possibly even working in the back as well. He would disappear and would not come back for what seemed like forever. I ordered an appetizer which took a full 15 minutes to arrive. Then when my food arrived, the oil tasted burned but I was so hungry I had to eat something. He stopped by one time in a rush to ask me if I needed water and that was the last time I saw him. After i finished my meal i waited 10 minutes to get my check and no one came. I finally had to go behind the sushi bar and ask the guy to get my waiter. Finally two people showed up at the same time and I said all I need is my check. I then proceed to go up to the front to pay and another person walks in to get their to go order and she decided to wait on them first. Then the people who were sitting behind me walked up behind me to cash out and it was like i was invisible. She then waited on the people behind me. That was the final straw I said this was not a good experience and I will not be coming back. She said Oh I'm sorry and that would have been the perfect time to say we'll take off your appetizer because we failed miserably today. Nope did not even offer anything like that and just kept smiling at me and saying how sorry she was that she did not want to be rude to the people behind me. What about me? I found it to be rude that she waited on them to check out when they were obviously behind me. My advice is if you don't have 2 hours for lunch, choose somewhere else. Also, it is extremely expensive for...

May 2019 This is a new place, and we’ve eaten here only once — but I loved it so much, I want to go back again and again! Moving from an area that had a fantastic Thai restaurant left me with a real void when we moved to San Angelo. The local Thai restaurants were okay, but just couldn’t hold a candle to our favorite back home. Then, THIS restaurant opened. We have a home again!!! Yes, we loved it that much. Also, let me say that I have food allergies, and going out to eat can be very tricky for me. Nikki, one of the owners, took photos of all their food labels and brought them out to me on her phone to view, then personally helped me pick what I could order. I felt perfectly taken care of. And the food was AMAZING!!! The chef came out later to see if we liked the food, and we learned that he is Nikki’s husband and the co-owner. By the way, he really does deserve to be called a chef. He is an artist with flavors! I am looking forward to the next date night with my hubby so we can go again. I can hardly wait! *Jy 2019 Update: Fantastic. I wish I could give this restaurant more stars. If you love authentic Thai food, you will LOVE this restaurant. Every time I come here, I fall in love with it all over again. Tonight we had the Beef Tataki appetizer and the Panang Curry — my husband had it with pork and I had it with chicken. Wow. This food is simply amazing. Every time! The Beef Tataki is my new favorite. :-) So many choices for favorites, though — you just can’t go wrong here! Note: The owner Nikki told me had to be closed for a while in June and early July, to do more things for opening. So, if you missed them then, try again. They are open and...

Upon pulling up to the restaurant, we were greeted with a strong smell of cigarette smoke. Stepping inside the restaurant, we were greeted with an unpleasant smell as if the restrooms were right by the front door. It was already late or we wouldn't have continued this new restaurant exploration. Besides, sometimes these things happen and the food can still be good (as per the reviews of many patrons). The restaurant itself seemed clean. Sometimes you run into a sticky table/chair situation but that wasn't the case here. So we decide to still give it a try.

The food was quick (there was no one else in the establishment). BUT this is where it fell apart. Once we got home, we realized that one of the sauces had leaked out into the bag and had covered everything in sticky brown teriyaki sauce. THANKFULLY, none of the bags had holes or that would have been an unpleasant and messy situation.

For both meals, very little meat was included. You would have thought we ordered vegetarian. The taste for one of the meals was good but ended up giving me a headache that lasted until I fell asleep. And the other meal did not live up to expectations.

Overall, we wouldn't try this restaurant again because it's not worth the price, the smell, or the...