Julio's Burritos — Restaurant in San Angelo

I don’t usually leave reviews, whether my experience was good or bad. In THIS case, I was left with no other option.

I saw no open signs at this restaurant when I pulled in, but after driving around the parking lot, I was able to deduct that they must have been open, drive-thru only. We pulled up to the drive-thru and I had decided on ordering a beef fajita salad, priced nicely at $8.00. In fairness, there was a hand written note on the menu stating that the actual prices may be different than what are listed on the menu. The cashier told me that she would have my total at the window. After I pulled up she informed me that my salad would be $13.39 with card or $12.74 with cash. Frustrated, I questioned how the price could be so much higher, but she assured me that that’s how much it had gone up from $8.00. Hungry, and thinking the quality may be worth the price, I dug out the cash and 74 cents in change.

I drove about 10 miles back to our job site where I could not wait to get stopped and begin digging into this salad bowl. When I opened the container I realized that this was in fact a taco salad. Taco salads are fine with me, I like taco salads, but this one didn’t look so good. Nonetheless, I laced it with the provided toppings (red salsa from a packet and… ranch..?) and commenced to eating. My first thought was, “Wow! Second worse fajita beef I have EVER had.” For not only was it irreparably tough, but it was refrigerator cold. I just didn’t understand. But my hunger, and refusal to waste any food made from plants and animals put on this earth by God, had me determined to finish this miserable excuse for a taco salad.

Everything from the lettuce, to the taco shell, to the ranch (again, why..?), and ESPECIALLY to the beef, had missed the mark by four miles. If par for the taco salad course was a 3, and Dairy Queen was on par, this place was shooting 7 over.

My point here is this; knowing what I now know, there is a 0% chance of me ever returning to that place. Like I said, $10 at Dairy Queen would have yielded a taco salad over 3X better. So please, if your considering eating here and you read this review DO NOT DO IT. Just go to Rosa’s down the road if you want to spend $13 for a Tex-Max lunch.

If I could go back in time now, I would have just not eaten lunch. I would have saved my $12.74 and used it to buy diesel. That way, I could drive as far away from this restaurant as possible (which unfortunately in our current economy, is about 25 miles or so).

Thanks for...

We go to this place every Wednesday morning. We always go in and are usually in and out quickly. For the past month or so, I'm not sure what is going on. The inside counter person is making burritos for the drive thru and walk ins. There was one couple in front of us when we walked in, and after they got done, she made burritos for 7 cars before taking our order! When she got ours made, the person at the cash register started to ring us up, then in the middle of it, decided to warm up more tortillas. During that time, 3 more drive thru orders were made and put in front of our burritos, so now they are all mixed up. I finally had to ask the guy to come ring us up because we had been there for 15 minutes!! Shouldn't there be a system in place for the drive thru? I know we used to never have this issue. Won't be going back here before work any longer. We were late! You need to figure this out, the service is way to slow for walk...

My family and I visited this location this morning. We were not acknowledged when we walked in. There was only one person sitting in the restaurant so they were not busy. We walk up to the counter and two employees were there, we were never acknowledged. One was prepping food for the drive thru and the other one was just standing there watching her. They both had apparent sour attitudes toward each other. We waited for 10 minutes and no one offered to help us. We finally walked out. We only chose this location because it was closer to our house and my husband had to be at work soon. So the only thing we got out of this was that my husband went to work hungry! 😡 They lack customer service! If you do not like your job please go somewhere else because your attitude is the first thing people see and experience!! The only reason i am giving this place a star is because it is the lowest rating...