Brevity Coffee Co. — Restaurant in San Antonio

I like to look for little Mom and Pop shops for my coffee. I have no problem stopping in a place I have never been before to try them. I have yet to be disappointed, and am usually happy with my choice. Today I was extremely surprised and very pleased!! I also like to give thorough reviews, so here goes!

First, the place is in the PARKING LOT of a shopping strip off Huebner and Babcock. I almost gave up on it. I am so glad I didn't. It is kind of hidden. If I could offer one suggestion for them, put more signage up! I had turned in off Babcock onto Huebner and drove around looking into Store Fronts, it is by the Wells Fargo ATM. Just FYI. So, go to the ATM and you will find the Coffee place.

They don't offer Lactose free milk, but they have other options for lactose free. They also have half and half, which many lactose intolerant people can have. I requested half and half. I ordered a medium. Their medium is the size of a large!!!! So, portion sizes are not skimpy that is for sure!!!

The girl who was doing the drive through, I don't know where you guys hired her from, but she was the most bubbly, sweet, friendly young lady!!! If you could just bottle her up and sell her infectious smile, you would make a million!!! Totally made the drive through experience worth it!!! She was a sweetheart!

Now the coffee, it was smooth, rich, and worth it!! She offered me a punch card, and I will be in that area all next week, so I will be back!!! I won't be there very much after next week, but you can bet any time I am around Babcock and Huebner that will be my go to place for Coffee. I seem to be building a network around San Antonio! So, give it a try! Totally worth it!!! You...

Extremely rude, Very Disappointing; This is our neighborhood Brevity & we come here at least 1-2x/week because we loved it and wanted to support small businesses. Sat 10/22 a girl with long black hair & eye glasses helped us at the window. We explained that the kids wanted to split the shake we just ordered and if we could please get an extra cup. She said it would be 50Cents for a cup. Knowing there is a cost for everything in business, yet surprised by the 50c charge, we paid it. She grabbed the two quarters from us and threw them into her tip jar. She hands our drinks order over (we ordered 4 total) and rudely asked my husband with an attitude, “Umm, Was there’s something else you needed?” (As if, why are we still there?) He said, “Yes, we need the cup we just paid you for.” She then hands us a pup cup sized cup. No bigger than 3oz. It was a disrespectful attitude, and definitely not nice customer service, considering we explained what the cup was for. We had no problem paying the extra fee, but it just wasn’t right. Sad to go, but we will no longer support this small business. With endless coffee options in our neighborhood (Starbucks/ Dunkin’ Donuts/ Einstein Bagel &Co/ and now Dutch Bros) we will take our weekly...

Brevity has been my go-to coffee stand for the last 2 years. The prices are great, the staff is super friendly and of course the coffee is the best. I wish I had nothing to complain about because it’s truly difficult to give a business I love any negative feedback, BUT I can’t ignore one problem I’ve had happen consistently. I’d say about every other time I have gone in the last few months, I receive my coffee order with no flavor in it. Now this doesn’t mean the drink was bad, it just didn’t have the flavor I ordered. I’ve even received the wrong order completely before. One time, okay I get it. Two times, alright stuff happens but they rectify it when I come back immediately. But 3x, 4x,5x, etc. ??? I love brevity but I can’t go back nearly every single time I order a coffee and leave a cash tip. It’s getting to be I don’t want to come back in fear I have to complain again. Please please just take your time and jam out those amazing drinks you make when it’s done right. I am still going to give it a couple more tries but if I’m disappointed I can’t say...