Ginza Ramen and Poke — Restaurant in San Antonio

To summarize my experience here will be simple best sushi experience I've ever had and that's on a take out. For the long answer I want to say thank each one of you for the amazing food and overall experience. For the restaurant has a nice vibe small/medium size good place to gather here very chill. Price wise depends on you I can't speak on much of the menu but as for the sushirito very fairly priced and the amount of food you get is so much I can honestly say I got full ate all four pieces the to go plate with food weighted approximately 2lbs (didn't personally weigh it). But if you like to customize your rolls and eat large amounts like me this is the place I am not promoting on over eating but what I am saying is if you have a big appetite and love sushi but can't find a place that fills you up this place can fulfill those needs. My personal experience I tried to place a to go order but I decided to check the place first I will say I had low expectations at first a sushirito what no way this sounds like a scam maybe like a large amount of rice and little sushi or any other things you can add to it. So I cut loose and ordered in my opinion the best mix and match food I loved from sushi and tried some new things. Can't like the wait wasn't long maybe 5-10 minutes am ball parking again my expectations were low while waiting I had received my boba drink with a server with a big welcoming smile thanked me and all while waiting more people that had been waiting received their food I couldn't keep my eyes off the ramen bowls for me it looks big and again fulfilling. Here I was thinking should've I ordered ramen instead but not long after the same gentleman that brought out the drink came out with the food and handed it to me feeling a bit nervous but excited to a point headed out thank the gentleman for the food and service. While holding the bag and headed over to my car I started to think this bag is heavy there's no way they got all I ordered in here while in my car I decided to not wait to go home but to try one piece right there. Man let me tell you that first night I wanted to head back in and hug everyone head across the street and tell them to take notes best way to explain it's looked so much of what I ordered wrapped tightly in seaweed and rice and a perfect amount of rice to I didn't feel cheated. If you're a light eater you can split that...

I make online orders at this location all the time. They get my order right ALL the time. Well 2/9/24 I made an order for 1 pork belly ramen with tonkatsu broth (pork bone broth per their menu) and one crispy chicken ramen with the same broth. When I took the food back to the house I immediately noticed I was given 2 chicken broths instead of tonkatsu. I called the store and after repeatedly stating my order to the incompetent employee I was told my name and number was taken down along with the order specifications and to just come in and it would be replaced. Ok cool. Fast forward to 2/10/24, my wife goes in to get the replacement order. Mind you we were not given a receipt at the time of the initial pick up the previous day. I had a receipt from the online order. Well as my wife is explaining the situation she is being laughed at and the employees are trying to gaslight her into thinking chicken broth and tonkatsu are the same thing. If that is true then it's false advertisement and I guess we have a possible law suit on our hands. Furthermore even though we had called, showed proof of receipt and explained the situation the manager at the time would only offer one soup to be replaced because his employee only put down that there was only one even though we had called and were told it was all taken down. Shady. Get this, my wife's ramen was refunded but they wouldn't replace it on the spot. The add injury to insult they refused to serve my wife all because she wanted her ramen then and now. Make it make sense. We come in all the time. You can refund my order but won't replace it?? Yeah you just lost my business and for anyone reading this they are very unprofessional and unnacomidating to anyone who isn't...

I got several things here, and none of them were very good. The pot stickers were okay, the taro boba was alright but not good. Everything else was kinda bad. Not inedible, but not worth the money (even though the prices are on the cheaper side, which is nice). Tonkotsu broth didn't smell, look, or taste right. It wasn't properly emulsified and creamy, but kinda thin with fat floating on top. Also had kind of an unpleasant smell and flavor. The eggs were plain. Either completely unseasoned or almost unseasoned, but certainly not marinated in anything to add flavor. They were also overcooked, and about half were hard boiled.

This was ordered to go, so it was probably sitting for about 10 minutes before I got it and another 10 minutes to get back to the apartment. But I've tried to factor that in and none of my complaints are about things that would be affected by that (temperatures/textures/overall appearance). It's the flavor that's not good, either poorly seasoned or just done completely incorrectly (like I suspect the ramen broth was).

Overall I don't think it's worth the money. It's certainly edible, and the people seemed fine for the quick interaction we had, but there's just so much they should do better to be competitive with surrounding...