Absolutely worst experience. I thought I was ordering from Rolandos Super Tacos off Shasta on DoorDash. However, apparently, I got this place. That would have been fine if any part of my $25.xx order would have been right. First, I didn't receive one of the 3 tacos I ordered, which was a simple potato and egg taco. Second, (1) of the Mari tacos didn't even come with bacon or cheese (let me address that there actually was one sliver of shredded cheese stuck to the super tortilla and one or two shredded pieces on a potato or two), (1) of the Mari tacos did have all four ingredients but literally maybe 2 tbsp of beans, hardly any cheese and some nasty slices potatoes. I'm a bean fanatic so I would've still been happy with their beans had they given more than the two tiniest spoons of them in my extremely large Tortilla. I absolutely love the real Rolandos Super Taco off Shasta but this has to be some kind of knock off that doesn't care about their customers. $25.xx spent just to not receive anything I asked for accurately. One thing I will say is they weren't skimpy on the nasty sliced fried potatoes. I'm usually not this negative about orders as I worked in food service too and understand the struggles they face, but to not even give the customer ingredients they asked for is ridiculous.

Positives: The DoorDash "Dasher" was very polite, customer service oriented and delivered right on time. So, no complaints there.

Other: I did contact doordash and after one very rude agent, I got a second willing to refund half the price of the order but not the entire total which doesn't make sense to me. In my business if there's a legitimate concern that is supported by evidence, I have provided full refunds. The first agent refused to even allow me to send my photos of my food to prove what I was saying, so I sent them anyway and he disconnected our chat.

All in all worse experience I've ever had at a restaurant. Hopefully someone reads this that is in management and takes a moment to reach out, if so, I will update my comment and provide more positive details (I would hope).

Update: As promised, if management responded, I would update my comment. As you can see, management did respond with "Sorry to hear." What an absolute waste of time. Proper managerial practices would be assess the situation, speak with the customer directly and attempt to rectify the situation. It doesn't always mean bending over backward to fix the problem, it means to provide better customer service. You see an obvious issue, you apologize for any inconvenience and attempt to remedy the situation. Saying "sorry to hear" does absolutely nothing. If it were possible, I'd revise my comment and review to give Zero stars after that nonsense. Sadly, there are businesses that could care less if a patron ever returned. This is obviously one of those establishments. This update is as of 3 August 2024.