First of all Ive been coming to Starbucks for years and I love there drinks and just to sit around and enjoy time visiting with my friends or just working on my computer. I am a retired Navy Veteran and I know all about respect which was something I absolutely did not receive from the GM of this location. I carry a backpack because I work with homeless Veterans who I invite to meet with me at the Blanco location to try and help them get off the streets.I bought a drink every time I met there with my homeless Vets. I was asked repeatedly if they were going to purchase food or drinks as well but as we all know these gentleman are struggling. She is the most rude and selfish person I have ever met. As oyesterday she called the police on me and my homeless Vets and had us removed and put a trespassing on me and my friends, I guess it was the way they were dressed and looked that did not live up to her standards. We were embarrassing her and she flat out said she didn't like our demeanor and the couple hours a day we spent there not buying her drinks or food so she would just rather us leave.y we tried going outside and she turned the plugs off on us so we couldn't charge our tablet's or phones. I will never go back to that location again and I will for sure tell everyone I know never to step foot in that place. Your GM there needs to be fired and she is one of the most uncaring person I have ever met. These men and woman who fought for our country deserve some respect and help and this so called GM you have showed them that people just don't care especially about the struggles there facing. You and your company should be ashamed. I am getting a lawyer and going to file a lawsuit against your company. I will take this to the top of Starbucks for the rude and embarrassing act you caused us. Calling the police on a bunch of Vets trying to make there lives better. You should be ashamed...
Read moreToday, a nice visit to Starbucks!(corner of Lockhill-Selma and West Ave; San Antonio). While most people delight in the plethora of coffee beverages that Starbuck's offers, today was a good day for a cup of tea. So, I asked for a hot tea. The best part of this was that I wasn't met with a blank stare from a barista who might as well thought I was an "Odd", out of place and time. Not, today... , today, I didn't have to describe what type tea I wanted. At most Starbucks, I am met with a puzzled look, as if I forgot my "orb" from which I might communicate with the human race. This awesome barista swiftly pulled out a card that listed the available teas that I might enjoy. WOW!!! I was amazed by my choices ... usually I am met with a blank stare and end up with Mint Majesty or Jade Citrus Mint; or I watch as one barista looks at another and perhaps, if I'm lucky & my translator "Orb" is functioning I'll be pointed to a spot behind the counter where I'm left starting at the few choices I have. Today, however, I must compliment this Starbucks as the barista magically pulled out a card listing all of the tea selections! I was pleasantly surprised! I chose a delightful medley of black, oolong, and green teas mixed with pieces of apple, candied mango, and Marigold petals. This tea, 'Rev Up Energy' was pleasing to the palette and had a pleasant bouquet. What a treat. Thank...
Read moreI was so disappointed. I just went here today, 6/3/21, and ordered two drinks. One was the chocolate cookie crumble that they have on the menu, which was okay it wasn't the best. The other drink I had asked for some sort of chocolate drink, and I let them add and do whatever. I just didn't want coffee in it, and I wanted it blended that's all. Well, when I got my drink and it tastes like chocolate milk, but like a chocolate milk a child made with water. It was disgusting, it was so watered down I couldn't even taste any chocolate in it. I literally just wanted a chocolate drink, but no. They didn't add chocolate syrup, chocolate crumbles, or anything with chocolate. I will definitely not be coming to this...
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