Red Oak Ballroom — Attraction in San Antonio

I want to ensure I submit an accurate review about this place. We had our wedding here a couple of weeks ago. KC is the sweetest, and most attentive during the entire process. However, here are a few things that made me rate this ballroom so low: We got the basic package, which is not at all cheap. Went with the ballroom’s center pieces. The centerpiece mirrors were dirty, and smeared. The glasses had stains on them. The cloth napkins were old and had lose threads (long ones otherwise I would not complain). During our tasting, we requested 3 types of beer. This place does not allow any outside alcohol to be brought in. This request for the 3 types of beer is the most commonly drank by our guests. $5 a beer. They ran out of Budlight, and Budweiser early in the night (9:30pm) our event was until midnight. We are beer drinkers, and we made this request at our tasting. The sweetheart table was ridiculously small. No center pieces fit on it, and even at that, my husband and I would not have been able to comfortably share the table and eat our dinner. The cake and gift table were bigger than this! Not MY choice, but what I was “issued” when I received the floor plan set up. If I had been given dimensions on the draft, I would not have accepted it. My mother in law requested to have it switched with the gift table, and it was done. The catering company provided tea. However, when guests wanted soda, they had to purchase it from the bar. Here is the problem: The soda was sold for $5, but not for the whole can. The bartender served a small cocktail cup with soda, and put the rest of the can under the bar. So, a portion of the soda can was sold for $5, not the whole can. SCAM! Right in front of our eyes! The ballroom itself is nice, but buyer beware!!! Please make sure to check check check or have someone check for you before your actual event! I’m glad I had my mother, my mother in law, and matron of honor be there and inspect before we got there, and I am thankful for that and for the pictures. Lastly, I received an email (automated) with request to fill out a survey. When I tried to fill out this survey, I kept getting an error stating I needed to enter the correct date of my event. Needless to say, I could not submit the survey. I wish I was able to, because I am a strong believer of customer satisfaction surveys, as the best way to improve a service. With this said, we should not have to be inspecting when we put our trust in your hands. We should not be paying $5 for a soda can, and only be given (“served”) 1/3 of it. Give me the whole can! A vending machine now a days is about a buck 25 for a BOTTLE!! Improvements need to be made, considering the cost for the rental, and inability to bring your own...

Rating: ★☆☆☆☆

I recently had the opportunity to engage with [Product/Service] and regrettably, my experience left much to be desired. As a professional, I value quality and efficiency, and unfortunately, this [Product/Service] failed to meet even the most basic expectations.

First and foremost, the customer service was abysmal. The representatives I interacted with displayed a lack of knowledge, professionalism, and attentiveness. They seemed uninterested in addressing my concerns and were unable to provide satisfactory solutions. Their responses were often vague and did not instill confidence in their ability to assist me.

Furthermore, the product itself fell short in terms of performance and reliability. Despite the promising claims and marketing efforts, the actual functionality of the [Product/Service] was severely lacking. It consistently failed to deliver the expected results, and numerous malfunctions were encountered. This not only hindered my productivity but also wasted valuable time and resources.

Moreover, the product's design and usability were subpar. The interface was clunky and unintuitive, making it frustratingly difficult to navigate and utilize effectively. Basic features were either convoluted or completely absent, resulting in a steep learning curve and unnecessary complications. It is evident that insufficient attention was given to user experience and ergonomics during the development process.

In terms of value for money, this [Product/Service] was a significant disappointment. The exorbitant price tag attached to it simply cannot be justified considering the lackluster performance and the litany of issues I encountered. It is disheartening to have invested such a substantial amount only to be left with an underwhelming and unreliable solution.

Overall, my experience with [Product/Service] was deeply unsatisfactory, leaving me thoroughly disappointed. From poor customer service and a lack of functionality to a frustrating user experience and questionable value, this product failed to deliver on its promises. As a professional seeking reliable solutions, I cannot recommend this [Product/Service] to others in good conscience.

It is my hope that the company behind this [Product/Service] takes this feedback seriously and makes significant improvements to rectify the existing shortcomings. Otherwise, they risk alienating potential customers and damaging their reputation in the...

Title: A Graduate's Nightmare: Unappetizing Food, Rude Service, and Ruined Celebration

Review:

Rating: ★☆☆☆☆ (1/5)

As a speaker, I feel obliged to share my truly nightmarish experience at this establishment, which managed to ruin what should have been a joyous occasion—a graduation party. Remember the name, folks, because you'll want to steer clear of this establishment if you value your evening, your food, and overall enjoyment.

Where do I even begin? The ghastly affair began with their unapologetic delivery of raw food. Seriously, who serves raw food to their patrons? It seemed as though the cooks had conveniently skipped a few crucial safety steps, leaving us not only with a potential foodborne illness but also with severely disappointed taste buds. The audacity of serving undercooked dishes to a large group is beyond comprehension.

Now, let's delve into the abyss of their so-called "service." If there were a competition for the worst service in existence, this place would proudly take home the trophy. The waitstaff exhibited a level of incompetence that makes a sloth seem rapid in comparison. Requests for simple things like refilling water glasses or even basic utensils proved to be Herculean tasks for them. It was as if they were unaware that satisfying customers is part of their job description.

And let's not forget the rude managers, who seemed more determined to argue with customers than rectify their mistakes. Rather than addressing our concerns professionally and trying to salvage the evening, the managers treated us with contempt and dismissed our objections. It felt as if we were the problem, instead of them being responsible for delivering acceptable service and quality. The audacity and lack of accountability displayed by the management team were truly staggering.

I implore potential customers to save themselves from this miserable experience. If you're seeking a lively ambiance, delicious food, and attentive service for your special event, look elsewhere. This place is a haven for culinary disasters, indifference, and hostility. Consider yourself warned: this establishment will stop at nothing to sabotage your celebration and crush your spirit.

In conclusion, there is a plethora of dining establishments around that value their customers and provide top-notch experiences. Save your time, money, and precious memories by giving this dreadful place a miss. Trust me, you'll...