Subway — Restaurant in San Antonio

12/19 1:40 pm, my partner & I came in today & ordered 2 sandwiches. While ordering it was very hard to hear the boy behind the counter bc the girl on break was sitting with a friend and cursing every other word while loudly sharing stories. Whatever you’re on break enjoy your 30 minutes. Anyway, while my sandwich came out fine, the other sandwich was suppose to be a cold cut trio. I noticed there was only one kind of meat on it after coming out of the toaster oven and when we asked what all came on the trio the boy said “I know it’s bologna but I don’t know what else” ? And just continued to ask what veggies were wanted. Well we looked it up and told him the other two meats that are suppose to come on the ccTRIO. He literally just shrugged and looked at us. Wanting to get out of there my bf just threw some toppings on and we left but it was just a super weird customer service experience. I understand mistakes are made but why would there be no attempt to fix it when we gave you...

I'm shook.. I called this particular subway and let the employee know that my husband was on his way and if he could let my husband know that I was not able to order online so he would have to order there. This location closes at 10pm I called at 9:35pm after all the explaining I just did he tells me well if your husband isn't here in 5 minutes then y"all can come back tomorrow or "WHATEVER" Boy what you mean close in 5 minutes and come back tomorrow or whenever. I said look can you just wait my husband is on his way. I live 1.02 miles from subway. He Said like I said 5 minutes. Besides I'm the only employee here right now. Should I be upset or should I take into consideration that he is closing alone? Regardless of him working alone this employee had horrible attitude and made me feel like he was my boss no if's, when, or but about it.. His way only and It's a MUST that I obey...

I have been to many many subways over the years, in many different states; this one is by far the worst I have ever had. The food is what any subway would carry. I have been there multiple times and the service is always the worst. Last and final time i went there I watched the sandwich artist scrap tuna off the side of the garbage hole and put it back in the tuna container. Prior visits, you want lettuce well let me slam it on your sandwich and leave it at one end. Oh you want your sandwich in a bad let me cram it in there but the paper is unrolling, lets not properly wrap it lets just smash it even more into the bag. Oh you wanted napkins with your oh you can have them after i pick them off the floor. Changing gloves that would inconvenience me. Overall a horrible experience was had by all. Drive another two miles to the...