If I could leave 0 stars, I would. I’ve been to the one on Bandera many times and had a great experience. We ordered corn in a cup, a fruit cup, a sandidilly and strawberries n cream. The corn was ice cold. It tasted like it came straight out of the can. I drove home only to drive back and request a refund and they tried to tell me I couldn’t have a refund because I was there over an hour ago. (When I was just there less than 10 minutes ago) I got refunded for the corn only after 10 minutes of arguing back n forth with the manager who knew no English. (The boy at the counter did but did a poor job of translating) Next the fruit in my fruit cup AND strawberries n cream was old and tasted bad. When you order a fruit cup or strawberries n cream you expect freshness, it was NOT. The sandidilly was the only thing half decent. I spent over $30 for old fruit, cold corn, and HORRIBLE service. Save the trip to this poor establishment… you can find better for...
Read moreI don't like to leave bad reviews but this one deserves it..one star because they have a huge variety on their menu BUT the service is absolutely horrible....I was picking up a door dash order...I approached the windiw which had 2 sides...left side had a long line of people ordering....I figured the right side was for door dash pick up...I waited and was never greeted or acknowledged....after the RUDE lady helped 4 people in line I politely asked if I was at the correct window for door dash pick up....the lady turned to me and yelled that she was taking care of the line first...I told her I just asked a question....she did not understand English so I told her in Spanish I was just asking a question and she didn't need to be rude about it!....I had to wait an additional 20 minutes for my order....that door dash took almost 45 minutes and I only made...
Read moreGood everytime! Nope not anymore. I order a LG strawberry shake but instead received a strawberry smoothie. It was ice, water and strawberry. No ice cream whatsoever. It cost around 8 bucks! In front of my two little girls the rude young lady closes the window on me just because I asked for the correct order. I finally just asked for a refund. No refunds she said. No signs posted by the way saying that. I'm so disappointed. I was so excited to end my day with a treat with my babies. Do your family a favor and just skip this place. Go find an ice truck to spend your hard earned money on. I ended up throwing it in the trash where it belonged. It stinks like old mop water in there. Disgusted and disappointed. I'm never...
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