Church's Texas Chicken — Restaurant in San Benito

There was only one person responsible for taking orders. All other front employees ignore you when that one clerk is busy. The front clerk was patient with me in trying to figure out an issue with my attempt to redeem a promo, and when he couldn't figure it out, he asked for help; second person was kind and help beat she could. They get 2 stars for service considering the lack of interest of their customers. They don't greet you to let you know someone will help you shortly. The entrance atmosphere is tight. People bumping into each other just to fill their fountain drinks. We had to sit way far in the back by the air vent just to get a cool breeze. Most of the restaurant was hot. All tables and chairs were dirty with crumbs and grease; I requested a rag or paper towels but the employee cleaned the tables for us. They didn't have any ketchup packets to go...

They told me to pull up cuz they were waiting on my biscuit then it was taking long and I was in a hurry that's why I ordered fast food it took so long I was able to drive down the street to drop off the person that was with me at their house and come back and it still not be out...then the girl "Elizabeth" comes and gives me my order and says a sweet tea but I ordered an apple Fanta and she goes oh check it....so I taste it and it literally taste like water from all the time it's been sitting there so I tell her and she goes ok and takes it back then I checked my sandwich and it had mayo after I ordered no mayo on it and I tell her and she makes a very annoyed face at me and walks away and by the way as I stated in the beginning I was told they were only waiting on busicits but when I went in to check they stated they were waiting on the chicken so...

Yesterday, as I entered Church’s Chicken the parking lot, drive thru, and lobby was full. As I went into the store there was a lot of people in their cars waiting. I walk in and the line is to the door and the kitchen was with a full staff. One person was waiting for an online order and another for a Door Dash order. As I’m waiting in line one of the cooks shouts - No Mames. The lady waiting for her online order had been waiting for 20 minutes already. She asked, “How much longer?” They told her 15 more minutes. I looked around and assessed the situation. I decided to turn around and walk out because who knows how long my food would have taken or if the order would...