May 9th I ordered 2 pizzas online 👎👎👎👎👎 & when I got there One of my pizzas had like 4 slices looked like someone picked off toppings & cheese off OF IT I WAS LIKE NO OMG ‼️😲👎 just a little red marina sauce on them the cheese was missing too. Ps. Please check before giving pizzas out 👎👎👎👎👎 TO not waste customers time👎 A big tall Caucasian employee that was supposed to get my order for me, for I had paid online To have it ready to go, he was very RUDE 😠 he didn't even tell me SORRY he said ur pizza had bubbles & they got popped that's why it looks like that👎 I let him know it was missing toppings & cheese He Said that's what happens, I said I don't like the way it looks, I'm taking it to a party it doesn't look presentable. He said 👉I Guess, we can make you another one your gonna have to wait 15 minutes Then he threw the pizza in the trash hard because he got upset, throwing a tantrum‼️REALLY😠 for I had asked for another one 😠 he needs classes in his customer service skills😥😳👎👎👎 I had to leave & come back they were hungry at my party. I had people waiting for food THERE WAS NO APOLOGY👎, NOTHING OFFERED👎, FOR MY INCONVIENIENCE MY 2ND PIZZA LOOKED GROSS & HIS RUDENESS 👎👎👎 A WASTE OF MY TIME👎👎👎 HOW ANNOYING & THE RESTARAUNT WASNT EVEN BUSY. SOME WORKERS WERE STANDING AROUND LAUGHING & TALKING 👎👎👎👎👎 THATS WHY I GO TO PIZZA HUT THEY ARE VERY POLITE TO ME & IF SOMETHING IS WRONG THEY ADRESS IT & FIX IT WITH A SMILE. MANAGEMENT 👉PLEASE TALK TO YOUR EMPLOYEE ON HOW HE TREATS CUSTOMERS😠 DUE TO HIS MISTAKES MY PIZZA...
Read moreOrdered pizza. They didn't confirm the phone number and for some reason had a very hard time getting the address correct. Finally had it ordered and they said it would be 20 min later. We figured it would be longer. An hour passes and we call. They wrote down the wrong number. So the delivery driver tried calling and obviously couldn't get through. They apologized and told us they will send it out again. Give them 20 min. 20 min passed and nothing. Called again and they said their driver just walked back from deliveries. I asked if they are remaking the food and she said they have put in a whole new order for us. And give them... you guessed it... 20 min.
35 minutes later the driver arrives. Pizza was not remade. Wings were not remade. Some of the pizza was cold and the cheese bread was burned, likely from being reheated. Never did they offer to rectify the issues. Don't waste your time or money. Might as well go to...
Read moreI got there after the time it was ready. I followed all the directions for car side pickup/delivery. I waited about 5 minutes and someone came out telling me my order was sent out on a delivery by accident and they were making me new pizzas. I waited and they brought me out the wrong order. My order had been waiting there inside the store the whole time!! I waited over 20 minutes for my order that was inside the store the entire time. They were not even that buys either. This is not the first time the car side pickup/delivery thing has not gone smoothly for me. Last time I sat in my car for 15 minutes and finally called and they brought it out to my car. This is unacceptable. If you can't handle the car side pickup/delivery then don't offer it!!! I am not going to be going to this...
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