Came in Saturday evening after dinner… If anyone knows convoy at dinner time on a Saturday it is when the area pops off… Staff was wildly ill prepared or their manager was willfully ignorant of what was happening. They didn’t prepare cream puffs until the existing ones were all gone. Girl at the register was completely useless never left the register and let her coworker drown in customer orders. Order 12 cream puffs to help celebrate the opening. And how long did that take 45 mins. Yes almost an hour. I was told twice 5 more mins. While at the same time watching them fulfill my order twice over to the people who ordered after me. Then 30mins in to get a blank stare from the employee asking me what my number was after being told 5 more mins multiple times. So yes in total 45mins for 12 puffs. I am not a person who gets angry with staff. Stuff happens yes I agree but this only happened because of their lack of accountability...
Read moreWaited for months and months for this place to open, the soft openings had lines that were out to the street and down the street, so the anticipation was intense waiting for them to open, when I finally got to try these cream puffs I was very excited to finally taste these. They were very appealing visually, I ordered an original, a chocolate and a coke flavored cream puffs, they were filled as you ordered them with a tasty well textured cream, however the shell had a very odd taste of bitterness that's hard to describe, they are a large cream puff, and for a cost of $5.00 each they better be, unfortunately the bitterness was just to much to stomach, we did not finish any of the three puffs we tried. We will stick to the cream puffs from our favorite local bakery. Sorry Beard Papa, we won't be back and won't reccomend...
Read moreAwesome! So glad they opened a store in San Diego. I was stationed in Japan for several years and loved Beard Papa's when I was there. The cream puffs are identical to what I enjoyed in Japan and the service was polite and efficient, just like in Japan but without the language barrier. Also like the Japanese locations, it's over the counter service, so don't expect a cool, hip atmosphere. The cream puffs more than compensate for that.! If you are not familiar with Beard Papa's you need to check it out...
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