Jamba — Restaurant in San Diego

Dear Jamba Juice team,

I want to express my sincere gratitude and recognition to Jessica, one of your outstanding employees, for providing me with exceptional service during my recent visit to your establishment. The experience I had at Jamba Juice went beyond my expectations, thanks to her kindness and professionalism.

From the moment I walked in, Jessica greeted me with a warm and genuine smile, creating a welcoming and friendly atmosphere. She demonstrated a deep knowledge of the products you offer and provided me with personalized recommendations that perfectly suited my preferences and needs.

What truly stood out about Jessica was her attention to detail and willingness to assist. She made sure that my order was prepared exactly as I requested and was willing to patiently and courteously answer all of my questions. Furthermore, her speed and efficiency in service were exceptional, making my visit even more enjoyable.

Beyond her technical skills, Jessica showed a true passion for her work and a genuine interest in ensuring that I had a positive experience at Jamba Juice. Her kindness and positive attitude made me feel valued as a customer, and that is something I truly appreciate.

In summary, Jessica's excellence in customer service has left a lasting impression on me. She is a true asset to your team and an exemplary ambassador for the Jamba Juice brand. I want to personally thank her for her dedication and for making my visit to your establishment an outstanding...

Went in this past Labor Day around 143p for a smoothie, and left without getting anything. When I walked in, there weren't any customers inside, and there was an employee at the register typing away at the terminal. I wasn't greeted and although that isn't terribly bad per say, it's just something I feel employees should do, which is to greet customers upon entering.

A minute or two went by, and I approached the cashier because I was ready. He had his head down, still typing away at the terminal, but his head wasn't down to a point where he couldn't see me standing there. He still didn't say anything at all. No eye contact, nothing.

I thought maybe there's a problem with the cashier terminal, but even then, you should be aware of customers literally standing right in front of you. A simple acknowledgement of the customer is very easy to do.

I, and I repeat, I had to initiate the communication, by asking if there was something wrong. It's really hard to explain the accuracy of how things went, but he literally said "No, ready when you are." But, it wasn't pleasant. Very uninviting.

I said, "oh, sorry I didn't know you were waiting on me. You didn't say anything to me".

He didn't say anything. About 5 to 10 seconds went by and I just felt so unwelcome. I was very upset with this interaction or lack thereof.

Can't tell you how much this has...

Went here numerous times to get a peanut butter mood and all the times I went it’s always messed up, the workers are lazy and careless with the orders it’s insane how many times I’ve went and had to ask for it to be redone. I just got one as well and didn’t fast e before getting home and behold it’s overwhelmed with banana. I know it’s not supposed to be like this since everytime I go to the location in Del Mar it’s so good which is what makes me keep going back.

Conclusion is the workers are just lazy and can’t get stuff done right it’s so annoying and such a waste of money with their prices...