Walgreens — Local services in San Diego

I arrived at the pharmacy before they closed at 7pm on Monday, April 19th today. I was at work and made this pharmacy my primary pharmacy because it's close to my work. It's just 6:57 and I arrived at 6:52. One of the Asian employees with a short haircut at the pharmacy came up to me (I was the last one in line) and he cut the line off to the lady that was in front of me and asked me to come back tomorrow. 1 person was being helped at the counter and there were 2 people ahead of me. I told him that I live down in national city and that this pharmacy is closer to my work and that's why I made this one my primary pharmacy. He then proceeded to tell me that I could just do a prescription transfer from pharmacy to pharmacy to the one closer to me but I transferred all of my prescriptions to this pharmacy because I don't like the Walgreens down by national city because of poor operation over there. My review of the one at 885 euclid explains it all. He did say something like "I know you just came right now" but I was already waiting in-line......I don't have work again until Friday and I just really needed to pick it up already.......I don't understand why this dude had to cut the line to the lady in front of me when I was just there to pick-up a prescription and that only takes me 5-minutes to do so......what the heck!!!! Cutting-off the line to the lady in front of me even though I was already there on time before 7pm!? What the heck!!!!!!! They should've just helped all the customers that were already there before 7 instead of just cutting me off!!!! When I got there before it even closed!!! That gentleman could've explained the situation better instead of telling me that I could just do a pharmacy to pharmacy prescription transfer to the Walgreens that's closer but the Walgreens near me sucks and it also looked like a lot of people were sitting down and probably waiting for prescriptions to be...

I had a very disappointing experience at the Walgreens pharmacy on 43rd, specifically with an employee named Paola. She was extremely unprofessional and disrespectful during my visit. I approached her politely, simply asking for clarification about my new medication since the information she provided did not match what I had read online. Instead of assisting me, she dismissively responded, “So what do you want me to do about it? If you already know your answer why are you asking me?”

As a patient, I should be able to ask medical-related questions about my medication without being made to feel like a burden. I was calm, respectful, and just wanted guidance, but Paola’s attitude was unnecessarily rude and unhelpful. This is not the level of professionalism or customer care I expect from a pharmacy where people depend on accurate information for their health.

I left feeling frustrated and disrespected, and I hope Walgreens addresses this issue so that other patients don’t have the same...

This place is absolutely terrible. The people who work here are extremely rude, incompetent, and outright lazy. I was in the ER last night with a horrible kidney infection that needed to be treated with antibiotics first thing in the morning. I waited 45 minutes & called twice until someone answered the phone, they told me my prescription was ready, I left work to drive 20 minutes to be told I needed to wait another 30 minutes. I told them I'm in a lot of pain and really need these antibiotics - they should have taken priority per triage protocol - (honestly doubt the people working here even know what triage means) and told me there's nothing they could do. Had to go back to work and come back later - when I should have started the antibiotic in the morning - and was told they won't accept my insurance. Girl with the black/pink hair is the worst, clearly just not a nice person. Highly recommend...