Subway — Restaurant in San Diego

I had the worst customer service given to me I have ever experienced from a manager by the name of Marissa. I came in at 8:30 and I guess she was upset because she was trying to close. She was counting her drawer when I walked in. I greeted her and said I need 3 sandwiches and no reply. I have visited this Subway on .many occassions. I asked her is everything ok because you look upset. She said yeah I'm just trying to close. I said well you close at 9 correct? She then pointed at the sign on the door and said read the sign. I just looked and said well you definitely arent having a good day. She then said do you want the sandwiches or not? I should have walked out right then but I was hungry. She started to make my sandwiches and I moved to the side of the counter so I was on the side while she was making sandwiches . I had my phone in my hand and she said to me can you turn your phone away from me that makes me uncomfortable. I said my phone isn't even on. I turned the phone to her so she could see. After she finished with my sandwiches and I finished paying I said I sure hope you get out of here on time and get to where you are going since it seems like I disturbed you closing . She then said i dont have to talk or conversation with you at all. I am a manager myself and one thing i stay on my employees about is providing prompt and courteous service. In 54 years, i have NEVER been treated this rude or unprofessional. Someone should know that she should NOT represent anyone's business with the way she treated me. And it happened to be on my birthday at that. NO one deserves that. Thank...

On July 12, 2025, at 9:25 AM, I walked into this Subway with a friend and was immediately shocked by the disrespect and possible racial discrimination we experienced.

The front door handle had some dirty, sticky liquid that got on my friend’s hand. When he tried to use the restroom to clean up, a young female employee (brown skin, false eyelashes, black curly hair, AirPods in her ears) shouted that the restroom was “staff only”, even though the door was clearly labeled unisex and had no “staff only” sign.

I politely explained the situation, but she repeated “staff only” with a rude tone. The worst part came later—after serving the previous customer with a smile, she put no effort into helping us, still wearing her AirPods and asking me to repeat every word. Then she suddenly told me: “You are so rude from the beginning. I don’t want to serve for you.” I was shocked and offended. I said nothing inappropriate. Why was I treated so differently?

We left in disbelief and went to another Subway nearby, where I confirmed that restrooms ARE for customer use unless marked otherwise—we were clearly lied to.

This experience made me feel unwelcome and humiliated, and I can’t help but question whether my race played a role. After 20 years as a loyal Subway customer, I will never return to this store. The behavior of this employee is unacceptable, and Subway needs to take...

You wrote a review for Subway A moment ago 4.0 star rating9/20/2023 I would appreciate the taste even time if I were to pay more attention to what I taste because yesterday was my 27th birthday. I chose Lay's baked chips to find out that it tastes a little sweeter than regular chips. Though I taste a little saltier to enjoy the taste, my Cherry flavor mixture drink of Sprite and Powerade tastes like the Gatorade fruit drink. I was amazed that my "Build Your Own" sandwich had an egg, pepperoni, and Rotisserie chicken more powerful than sauces and veggies. The service is very nice and considerate allowing me to relax and/or study online to get help from Mesa College nearby.

As for the atmosphere, it has a moderately good space that might look cramped and limited for those of us who wish to eat out healthier than usual. Make your choice all the best to choose the "Build Your Own" sandwich, although I recommend my own creation to anyone. Egg, beef, ham pepperoni, and Rotisserie chicken taste delicious with sauces...