Taco Bell — Restaurant in San Gabriel

PLEASE DON'T GO HERE. FIND ANOTHER LOCATION.

It seems that the night shift (9p - close) crew is full of high schoolers who do not pay attention to anything and will let you know in their voice tone and facial expressions.

Pulled into drive thru around 11p and there were 3 or 4 vehicles ahead of me, with a midsize SUV directly in front. As soon as the SUV finished ordering it moved up appropriately. I moved up as well but stopped a full 3 feet away from the ordering screen, giving a respectful space from the SUV ahead of me by not being close on their bumper. THREE TIMES I hear the voice box say "Welcome to Taco Bell, what can we get for you?" I obviously wasn't right next to the ordering window so after the third time I yelled, "im not even at the screen yet". The response: "what can we get started for you?" My response: "I can barely see half the menu, can't you see how far I am?" Only then they apologized.

Ordered three items: Mexican pizza with sour cream, toasted cheese chalupa and cheesy gordita crunch. The female at the window already looked like she wanted to clock out and her tone said it all. After I received the food, I first made sure there were three (3) items before driving off. There was (for once). As soon as I get home, I discovered the mex pizza had NO sour cream, though I was charged 0.50, and the other two items were very tasteless and lacking in flavor. I was too infuriated to go back and deal with this nonsense. This wasn't the first time they goofed my order so bad but it's definitely the last, as I will never go back to this location.

Please, DO NOT GO HERE. THESE WORKERS DO NOT GIVE A DAMN ABOUT YOUR ORDER. Does one have to open every single item to verify the food was made correctly nowadays? The trust factor...

Most definitely am not happy about the latest changes to Taco Bell's menu. First, the entire chain got rid of the XXL Grilled Stufft burritos. And now they've gotten rid of green sauce. Green sauce is actually spicier than their standard sauce that they use in bean burritos and other items and they never even advertised that they had a spicier option. With the Sriracha craze, you'd think that people would want the spicier option. But they won't know to ask for it if you don't let them know that you even have it!!! With those two items gone, there really is no excuse for me to go there anymore. Yes, their food is cheap, but even cheap food if it is not what you want or doesn't taste good, is not worth the price. There are much better places to get Mexican food in town. Yes, they are generally more expensive, but at least I can get what I want, and the taste is far superior to Taco Bell. But I will say this.. at least at this Taco Bell, the service is very good, which earned them an...

Although we cannot go in and dine anymore, we can still enjoy the takeouts. Except, when they keep getting the orders wrong. The last two times that I have been there my orders have been wrong! Today, I had ordered for my family I had asked for the veggie super bowl and was given the chicken bowl! I had also asked for two steak quesadillas and was given chicken! I believe the only thing that they got right in my order was the new nacho fries now how can you go wrong with that? Fry's with nacho sauce surprisingly they got that one right. Since the pandemic the taco Bell and rosemead has really gone down, their service is not as good as it used to be it seems like they really don't care anymore I understand they are working in an environment where they can pass along or get covid-19 if that's the case and they fear that then they shouldn't be working there they should honest and truly try to upgrade their service and get these...