We ordered prior to arriving. My daughter, who had purchased our drinks went to the counter. She didn't see our drinks. She asked the barista, and he told her rudely that she had the wrong Starbucks. She opened her phone, and showed him her order. He rudely replied that he had threw those away. My daughter and me had no idea why. We asked if they would make us new drinks, he looked annoyed and said yeah I guess I have to remake them. We received our drinks. Before we left I needed to use the ladies room but needed a code. There were no other customers in the coffeehouse that needed assistance. I am sure there was a line, but there were 4 baristas present. I looked at one that was just to the left. I said hello. He looked at me, then looked away. I thought maybe he is listening to an order. I looked to the right, and into the eyes of a different barista. I said hello. He looked right at me for several seconds and turned away! I asked aloud for anyone that I needed help. No one offered. Remember I just needed a code. I said out loud that this is not okay. I walked toward the door saying I was going to make a complaint. I was still hoping one would apologize and help me out. I would have forgiven, but no. I have no idea what we did to deserve such treatment. I will be calling Starbucks. As for this Starbucks, I have been here and usually go through drive thru many times. I will not be visiting this...
   Read moreI'm hesitant to write this because I really don't want this Starbucks to get too popular. IMO, this is the only Starbucks in the entire valley worth going to if you like the old school Starbucks experience. Sort of in a private area that isn't bombarded with heavy traffic. Plenty of tables and outlets to set up and work for a few hours. And the staff is giving great service. I only rated the food 4/5 because in general Starbucks food is overpriced and mediocre. Nothing against this particular store.
If Starbucks reads this, I have a few suggestions on how to make it even better. Add power outlets outside, plenty of good weather to set up out there. Add some big comfy chairs/couches like Starbucks used to have at every location. More outlets inside too, even though there's a decent amount, 3-4 more would make it perfect. Add some outdoor padded chairs/benches, I've seen them at other Starbucks and people love them.
Special shoutout to Jasmine (hope that's how it's spelled), she's awesome.
This Starbucks is maybe the most out of my way in the valley, but is now the only one I'll go to if I'm planning to go inside.
Please don't ruin this one,...
   Read moreI have always had an amazing experience at this location. Unfortunately today was different. I ordered a Iced Peppermint White Mocha, grande.. was charged 5.00, which if that was the correct price it wouldn't have bothered me because Starbucks in general is a little high in price. My problem was when I received my drink I didn't bother tasting it before I left. I was in a rush to get to work and didn't have time. When I took a drink I immediately just tasted a thick gulp of peppermint. I began to shake the coffee to make sure it was fully mixed as it was not when I recieved it. The drink was just awful. I tried everything I could to make it taste just a little better so I could at least have my coffee for the day but it was just awful. I have had this drink before at other Starbucks' and it is usually a $3.50 drink. To sum up the story I basically threw a $5.00 drink down the drain. Again this is an amazing Starbucks and I always come here, just this ONE time was horrible. It could've been that they were busy and I understand that, but I know from now on I will not order anything...
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