Kingwuu — Restaurant in San Jose

First time visiting this establishment and the cashier, a young man, made for a comfortable experience. The food was also delicious. However, my second visit was quite unpleasant. A middle-aged couple attended to us poorly - no greeting upon entering, as if we were invisible. After waiting for a while, we had to ask if we could place an order, and they only responded with a dismissive "wait a moment." During payment, they insisted on cash for transactions under twenty, though they allowed card payment this time, warning against it for future visits. Such policies should be clearly communicated. Additionally, observing the couple in the kitchen without masks, chatting away, was unhygienic...

I asked for my meat extra spicy. The server nodded, promised it was “loaded with extra chili,” and even repeated my request back to me. When I tasted it, there wasn’t a single hint of heat. I've bought 10+ times. i know what is extra spicy what is not. It’s not the missing spice that bothers me; it’s being blatantly played. Just say, “Sorry, we can’t add chili,” and I’d respect the honesty. Instead, they chose to deceive me over something so simple, and that breaks all trust. If they’ll fake the heat, what else are they cutting corners on? I won’t be back until this place figures out that integrity is the...

I tried the duck wings. The lady was hesitant to sell them to me but I said I like chicken wings and I think duck wings might be better. Place is kind of dirty especially their credit card machine (first she wanted cash and I didn't have any but said I'll bring cash next time) and then it was OK to use my card. The duck wings are tasty! There's less meat on a duck wing than on the wings of modern mutant chickens, but it's all dark...