Mountain Mike's Pizza — Restaurant in San Jose

We went here for my grand-daughter's birthday. First the lady at the register is very rude, no customer service skills whatsoever. We were then told that we couldn't use our coupons on our phone because they needed to be printed out, mind you nowhere on the coupon does it say that. So, we ordered our pizzas online through the app in order to get our coupon prices; I ordered 2 large pizzas, in addition to my daughter and other people order stuff for our guests.. My order took over 1 hour for us to get, when the app said 30 minutes!! When I went and asked for my order, because my daughter was missing a pizza too on her order; they "meaning there was 3 employees looking into this complicated situation" they gave my daughter her order, then told me mine would take 5 minutes! I told them I wanted to cancel the order, I was then told that one of the pizza's was ready and the other one would be out in 5 minutes!! So I'm standing there waiting to get my pizza, again the 3 employees were huddled discussing I don't know what, I finally ask the girl behind the counter where my pizza was and she walks over to the oven and pulls out a pizza, already boxed up!!!! So, the pizza was ready this whole time, but no one bothered to look at the orders on hand to see what the heck was ordered. The other pizza took 15 minutes to come out, I'm assuming again they "lost track of my order"!!! Worse customer...

About 40.00 for a large veggie with garlic. She said 6.00 extra for garlic out of a jar, but told me over the phone when ordering it was 3.00. I asked her why she didn’t let me know about the 6.00 charge over the phone and refused to take off the extra charge. realizing later at home we couldn’t even taste the cheese. I don’t think she remembered to put the cheese on it. The other man behind the counter was walking around without a mask. Not one other customer was in the building. Not only the worst Pizza I’ve ever ordered but the service was unacceptable. The Mountain Mike’s on Curtner was delicious, crowded with customers and the customer service was fabulous! Goes to show you what a difference it makes with location....

If you're searching for the absolute best pizza in town, look no further—this is the place to be! From the moment you walk in, you’re greeted by some of the friendliest and most welcoming staff who go out of their way to make sure your experience is unforgettable. The service here is top-notch, always attentive and quick, ensuring you feel right at home. As for the food, it's simply exceptional! The pizza is nothing short of amazing, made with the freshest ingredients and crafted to perfection. Every bite is a burst of flavor, leaving you craving more. Whether you’re a pizza connoisseur or just looking for a delicious meal, this spot promises a truly remarkable...