Tacos al Carbón Bar & Grill — Restaurant in San Jose

After a long, exhausting day that included unexpectedly changing hotels in the middle of a conference, all we wanted was a place to sit, relax, and enjoy some good food. Mexican food is always our comfort go-to, so we were hopeful—and Tacos El Carbón delivered in many ways.

We were a group of six, and despite how busy it was (there was a huge party going on), we were lucky to be seated right away. The staff was warm and welcoming, and the festive atmosphere actually helped lift our spirits after such a chaotic day. We were seated in a far corner, which may have contributed to some slower service—but given how packed the place was, it was understandable.

Drinks came out promptly, which was a blessing in itself. We were so grateful to just sit, sip, and breathe for a moment. The food took a little longer to arrive, but once it did, the table was full of happy faces. Everyone really enjoyed their meals. I had the al pastor, which I personally found to be on the bland side—I was expecting a bit more flavor. Still, it was satisfying enough after everything we’d been through.

Overall, Tacos El Carbón was a great place to land after a hectic day. The energy was lively, the staff worked hard under pressure, and the food (for most of our group) really hit the spot. I’d give it another shot, especially on a calmer day when I could fully take in...

The restaurant had about 8 customers in it and they had a table for the waiters and waitresses yet it still took them about 10 minutes to finally seat me. Once I sat down I order my food and it took about 30 minutes for it to come out. I ordered a shrimp cocktail I asked if I can have some ketchup. It's took her an additional 20 minutes to bring me some ketchup. asked for the bill and then paid it as soon as she brought it. My bill was $29.30, I gave her 2 20s and when she brought me my change she only brought me $10 I asked where my change was she then told me if I wanted it she could go get it. Lol really!?!? I told her to keep it as part of her tip and gave her an additional $2. The service here is literally horrible they do not pay tension to you or even come up to you to see if there's anything they can get you or even if you might need a refill. Not to mention that I got charged $30 for one cocktail two tacos and one soda. not to mention that I got charged $30 for one cocktail two tacos and one soda Any other Mexican restaurant in San Jose I probably would've...

On May 2 at 10:30 or so P.M. we went to dinner. The Male Waiter. That assisted us with ordering was fairly rude. Brought our food, extra late. Our drinks as well, We ordered an appetizer aqua chiles And the waiter brought out 3 plates and when we explain to him, we only ordered one. He swore that we ordered three. So each of us got a play of it. We started to eat and the food was way too spicy to eat. I asked for chips and salsa and took 20 minutes to get, And then when we asked for waters, it took about 10 minutes and when we asked for a trade to go for the extra food we had it. Took him a good 20 minutes to bring that tray out. We also asked for the bill and he said it’s cash only we’re at a restaurant. How is it cash only overall I could see the experience of this restaurant was horrible. I do not recommend anybody going to this restaurant, unless you would like rude service...