Panda Express — Restaurant in San Marcos

Where to begin here.. I had an absolutely awful pickup experience. I didn't realize this was inside the collage campus and on top of this there is no free parking and it was pouring rain. The hours at this location are terrible and they close as early as 5 pm on some days. It was incredibly difficult to find where the actual restaurant is on campus. I had to put on my emergency lights and park by that little roundabout area and hope I could find it. I was so close to just taking a loss on the food as I was risking a parking ticket or worse. I finally found it by going straight up a lot of stairs and eventually it's in a building if you go right (I don't think the building is even labeled) and then it's all the way in the back of the building with some other "restaurants". I showed up 15 minutes before closing and to my surprise they were already closed, the registers were down and staff was way in the back putting things away but I could see my food sitting there. Eventually someone came out and gave me my food which was very much out of customer's reach. Then to add insult to injury it was in a paper bag which I've never seen at ANY other panda express and again, it was raining so I asked for a plastic bag and they told me they didn't have any. As far as the food itself, it was not fresh and the portion was fine unlike what other people have said. Overall avoid this location like the plague unless you are a...

I had a disappointing experience due to the unprofessional and rude behavior of the manager, Pablo. His attitude was dismissive and unwelcoming, creating an uncomfortable environment from the moment I walked in. Rather than offering helpful service, he seemed more focused on being confrontational than addressing customer needs.

To make matters worse, the portions were noticeably small—I received only one scoop of chicken for two entrees, which felt unfair compared to previous visits. The inconsistency in both service and food quality makes it hard to recommend...

The portions that are being served are very small. In comparison to local pandas this specific location does not meet the portion amount. We should not have to ask for more food each time. This location must raise the portion that they are giving out. I have attached a picture...