Starbucks — Restaurant in San Pablo

Stopped by this location on father’s day to grab a lemonade refresher. Unfortunately their cold foam machine broke and one of the employees had to tell a customer that they could not make his drink the way he ordered it. He told her okay, it that another way it can be made. She gave him a blank stare then started talking to him as if he were a child and could not comprehend. It was a very cringey way to conduct herself. The guy politely told her she didn’t have to speak to him that way, he understood the machine was broke he wanted to see if there was something else. She tried to defend her horrible actions and act as if she didn’t have an attitude but she definitely did. He said he’ll just get a refund. She walked over to the lady that was working the register and said something to her as the customer walked around to the register. Then they gave him and who appeared to be his father even more drama. As they were explaining the situation the original employee had a mini meltdown and yelled out. As they were waiting for his refund, the cashier calls the lady behind them to come forward to be helped although they weren’t finished helping them. The father asked for the cashiers name and the rude employee and was told Tati and leah. He asked again to be sure he heard her correctly and the rude employee yelled out her name at the man. Very sad to see this establishment run in such a manner. Hopefully that employee takes a breaks and learns to manage her frustrations some other way instead of taking it out on the customer. Will not return to...

RACIAL PROFILING IN STARBUCKS: Today I went to the #Starbucks in San Pablo (Princeton Plaza location) to meet a friend. I had only been there for 3 minutes when I was shocked to be confronted by 2 San Pablo Police Department officers who told me I had to immediately leave or I would be arrested. Supposedly one of the Starbucks baristas called the SPPD because they thought I was some other woman who they didn’t want in the store. None of the Starbucks baristas ever said anything to me. They just called the police on me, and even worse, the SPPD treated me with the same if not more disrespect by saying they didn’t care what I had to say – they only listened to the Starbucks baristas’ allegations which were completely baseless and simply mistaken identity because apparently all Latinas look the same…what else are we supposed to think when Starbucks is still doing racial profiling even after what happened in Philadelphia in 2018 – the racial bias training obviously didn’t help or make it to San Pablo. Here is part of the video so you can see for yourself. Please tag Starbucks .#shameonyoustarbucks #Starbucks #sanpablo #SanPabloPD #SPPD #SanPabloPolice #univision #telemundo #piolin #racialprofiling...

This is my least favorite Starbucks in the area. I come here a couple times a week on my way to work, but only on days I don’t have time to go out of my way to the Starbucks on Fitzgerald. The staff are MISERABLE and RUDE here (especially the ppl who work the drive thru). They are careless with how they make drinks—they are usually missing something or aren’t fully mixed (do NOT get anything matcha here unless you want mouthfuls of powder). The coffee often tastes burnt. If you get any kind of latte it tastes like it’s made with water instead of milk. I suspect they are watering down their milk to stretch it?They barely heat up the food so it’s usually still cool un the middle. If you make any requests (I always ask for the food to be double toasted and matcha to be mixed in), they roll their eyes, take forever, and then it’s usually still disappointing. Not sure why this particular location is...