Rich's Bagels — Restaurant in Sandy

Super rude staff. I was born with a hearing problem and couldn’t hear the girl taking my order she acted super put out that I asked her to repeat herself; couldn’t really hear over the music, echo of the room.

Also there is no clear ordering process. When she asked how she could help me, I started to give her my order, and then she left to work on the order, then came back, and then asked me if I wanted anything else. I don’t understand why she didn’t just ask me for my full order before she started working on it. She acted super annoyed and frustrated and she was gracious enough to roll her eyes, when I apologized and said ‘I’m so sorry I can’t hear very well. Can you repeat yourself.’

This was my first and last time going there. On top of that, this place was recommended to me and I honestly have Noah idea why. The Bagels were dry and flat, I bought three of the flavored cream cheeses, and they taste just like regular cream cheese, except for the honey pecan. That tasted like cream cheese...

New owners are changing everything about the interior. Seems like they don't want you to see the bagels being made anymore because its all blocked off by a giant fridge. Took down the old menu and have little paper menus that you can't see until you walk up to order. I kept coming after the sale in February hoping things wouldn't change too drastically. However, today was my last visit. After many many years, I just can't support this place anymore. I don't trust that I can't see the bagels being made, I don't understand why you would replace the menu that has been up for years with shelves, pink sour patch is NOT a good idea for a bagel flavor, the dinky cloud light looks like a dust collector, and I'm sure the memory wall is the next thing to go. New owner has done a great job ruining so much of a...

Best bagels in the Salt Lake Valley. I live a half mile away and get a breakfast sandwich here two to three times a week. Just amazing. I only gave four stars because one of the guys puts all the jalapeños on the middle of the bagel. Stop doing this dude. The jalapeño bagel is so much better when the jalapeños are spread out all over the top of the bagel. You’re killing me! I almost want to get this guy’s work schedule and avoid the mornings that he works. Seriously. My only other suggestion would be to get a griddle and actually cook fresh sausage, egg and bacon for the breakfast sandwiches instead of just using microwaved meats. If you did that, you’d probably have the best breakfast sandwiches in the valley narrowly beating out the...