Hollerbach’s German Restaurant — Restaurant in Sanford

I was SO excited to see this restaurant in the airport because the Sanford location is FABULOUS!! Greater quickly- got a menu and gagged at the prices! $22 for a Ruben sandwich?!? I was hungry so decided to give it a try. I didn’t want the fry’s that came with so asked for any veggies- no- none- no substitutions. Well, okay. Bummer. The sandwich that was given to me was beyond gross- the bread on top was not grilled, the bread on the bottom was a soppy mess. Like it had been sitting on the pick up for at least 20 min. The corned head had been fried and was beyond tough- and so disgustingly full of fat. I tried to get someone’s attention multiple times to discuss this disgusting heap- but could never get a server to come over. My plane was boarding so I just paid on the QR code and left- will never be back- no...

I have to say that the people who work here really make the environment. They are so pleasant and you can see how they enjoy working with each other. Then you have the food which is just as good as the original restaurant. Airport bars/restaurants can be so impersonal but the attitude/enthusiasm of the servers really make it a place to enjoy. The only criticism I have is that once you are in the service area there are no logos to remind you of where you are. The only exception is the servers’ uniforms. My advice is to put the “Hollerbach” on the menus, Bar top QR code placements and on the wall behind the bar. Again, I reiterate what a great staff they have...

I was enjoying a drink before my flight, chatting with customers and staff. One worker on break sat a few seats down from me and didn’t say anything until I started the conversation. I’m usually not very talkative, so it felt nice connecting with people, especially as I am traveling alone. The vibe was great. i was about to get another drink… until the manager came out yelling at the worker 3 seats down to me for sitting at the bar. Another employee even said it was her fault. Honestly, he was adding to the positive atmosphere, and the manager totally ruined it. Criticizing staff in front of customers isn’t professional. I probably won’t come back if...