I traveled from Chicago, excited to try Indian breakfast at Chennai Biryani Express, but my experience was disappointing.
Upon arrival, I discovered that it was pick-up only. The staff member I spoke with claimed that they only accept catering orders and that this information was confirmed on Google. However, after checking later, I saw that their hours listed dining options, which was confusing.
I tried calling them for clarification, but they didn’t answer. They finally reached out to me after about an hour and a half. During that first call, I mistakenly thought it was a wrong number and hung up. When they called me back, the staff asked if I had left a review and mentioned needing to consult a lawyer about it. I confirmed that I had not left a review and said that if they wanted to go that route, I was fine with it. However, he started saying that I had misunderstood him, changed the topic, and became rude.
Based on this experience, I cannot recommend...
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We had an absolutely wonderful experience with this catering service. From start to finish, everything was great, but the food quality really stood out. The dosas were flavorful, fresh, and tasted amazing—just like they came from a top restaurant. They made our...
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